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St. Martin's-In-The-Pines Specialty Care Assisted Living Facility

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  2. Alabama
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Overall Rating 3.4 / 5.0 ★★★★★

  • Joe Watts
    ★★★★★ a month ago

    Rating the Independent Living facility from 3 years ago, I would give it 5 stars. My mother-in-law was in the independent living for 2 months and it was everything we had hoped it would be. After falling and breaking a hip, she went to the rehab side. It was like night and day. They were very understaffed. They would take 30 minutes to answer the call button when we were there. They would place the call button on the opposite side of the room in an unreachable location when we weren't there. They were told of this and we would leave notes explaining that she couldn't reach it. They continued to do it until we had her transferred to another location. I would give them 0 stars if possible. Locations like this seem to change regularly, so note that this is a review of the situation from 3 years ago. Everyone agreed that the food was always good, though....but the care itself left a lot to be desired.

  • Al Rhoney
    ★★★★★ 11 months ago

    This morning, I brought my wife and 3 other very close friends of a man whose been admitted here for end-of-life care. My immediate impression was very favorable. It was clean and quiet, with no "sanitary cleaning" odor. Upon entering one of the staff saw me and asked if she could help. She told me where we had to sign in and what Suite our friend was in. As we walked to his room, his nurse introduced himself and told us a bit the kind of care he was receiving and told us he was available for any questions. Our friends room was very clean and neat. The lighting was very comfortable and welcoming. We spoke with 4 staff members besides our friends nurse. Every one of them were very pleasant and offered their help, for anything we needed. I noticed a number of "little things" that had been done to help keep our friend comfortable. Things that I'm positive are helping him remain as comfortable as possible in his condition and demonstrate a deep level of genuine caring attitude from the nurses and staff. If I ever have a need to place a family member in an end-of-life Hospice Care facility, I would not hesitate to use St. Martin's in the Pines.

  • Evie Tanner
    ★★★★★ 6 months ago

    Im so disgusted with management and how i was treated in the end. You should feel safe coming to work and free from harassment, but no one did anything to deal with an issue that happened my last day. It was a nice place to work until that point!

  • Ana Cristina Reaves
    ★★★★★ a year ago

    The campus is so nice, and every time I visit, residents are happy and doing something. The staff that I have engaged with have been very helpful and friendly. You feel like everyone there really wants to help you and they care about the residents.

  • Jeff Williams
    ★★★★★ a year ago

    My Grandmother was a resident there several years ago. She received so-so care. Some of the employees were very nice and helpful, but a lot were just lazy. The woman in charge (I'll update if I can remember her name) is a liar. She would tell us what we wanted to hear, not the truth. The doctor that sees the residents is just a puppet for the the administrators. He does not look out for his patients. They sent my grandmother to the hospital for an evaluation and and once she was away, they used a loop-hole to evict her. Even though she passed the evaluation, was still independent and could function with minimal care. If you choose St Martin's, be sure to check on your loved ones often. I'm sure there are worse places out there, but there are better ones also. Note: This was several years ago so hopefully some of the same employees don't work there anymore.


Other Information

Branch 1

NameSt. Martin's-In-The-Pines Specialty Care Assisted Living Facility
Special Careyes
License TypeRegular
AdministratorKaren Glover
Fac IdP3706
OwnershipNon-Profit Corporation
Facility TypeCongregate Specialty Care Assisted Living Facility
Street4941 Montevallo Road

Branch 2

NameSt. Martins in the Pines Assisted Living Facility
Special Careno
Fac IdD3701
Facility TypeCongregate Assisted Living Facility

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