Overall Rating 3.0 / 5.0 ★★★★★
Deb Hudson★★★★★ 2 years ago
Country Cottage has been a great place for my Mother to live for the past 19 months. The staff have always made her feel loved and taken care of during this time. The location is comfortable and cozy like a home should be. The residents have always welcomed Mother and helped her to participate in activities. The staff has always kept me informed of Mother's involvement and health issues. I had hoped that Mother could live out her days at Country Cottage but unfortunately her dementia has progressed that she needs memory care facility. My family and I will always appreciate the care given to Mother at Country Cottage and would recommend it to others looking for assisted living in the Decatur area.
A Google User★★★★★ 8 years ago
I called to inquire about residence for my Father. When I called, no one was available and I was told someone would call "either today or tomorrow". After 4 days, I called again. Once again, "no one was available". I chuckled at the response, and the lady asked me why. I explained that it was the same thing that I was told last time. She politely ASSURED me that someone would return my call "today or tomorrow at the latest". Well, its Day 3 and I'm still waiting... This is not the quality of service that I expect for my Dad's care.
|Facility Type||Group Assisted Living Facility|
Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.