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Regency Assisted Living

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  2. Alabama
  3. Huntsville Assisted Living Facilities
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Overall Rating 3.4 / 5.0 ★★★★★

  • Laurie Hill
    ★★★★★ 2 months ago

    The staff within the Seasons units are very attentive, and take care of needs and issues very quickly when they arise.

  • Marty Roberts
    ★★★★★ 2 months ago

    If you care about your loved ones you will not take them to this place .

  • Angela Cameron
    ★★★★★ 3 months ago

    I work there on the 5th and 6th floor we take very good care of our residents

  • Mary Traynor
    ★★★★★ 4 months ago

    visited a good friend. His breakfast requests are ignored, even though they are on the menu. He finds gravy on all vegetables bad tasting. One evening he was sleeping and they never gave him any supper. Some staff are very unfriendly.

  • Anita C.
    ★★★★★ a year ago

    My mother was a resident in the Health Care Unit (nursing home) at Regency Retirement Village. Regency had 4 different executive administrators within a 4-year period, which is usually a red flag indicating poor management. I would not recommend Regency for dementia patients who are unable to monitor their own care. When my mother first moved to the health care unit, she was accustomed to using the toilet with assistance, but they would not assist her to the toilet when she asked. They expected her to use her diaper as a toilet. This was very demeaning for her. We, the family, had to regularly request that the staff provide routine personal hygiene care for my mother and we had to continually follow up on it. Some staff members were helpful, but too many of them were unfriendly and unwilling to communicate. We sometimes had to resort to contacting an administrator to get the appropriate care that my mom needed. There was a lot of staff turnover during the time that my mom was there. It seemed that they were understaffed on the weekends. Regency did not notify me of my mother's condition when she had pneumonia. She had a sore throat one day and when I called several times to check on her the next day, no one would return my calls. I finally had to drive to the facility to talk to a nurse. She said Mom had a chest x-ray done and that they would call me as soon as they got results. They did not call me and they did not look at the x-ray results until I called later in the day and requested that they do so. At that point, they decided she was sick enough to go to the hospital. We did not receive any condolences from Regency when my mom passed away.


Other Information

Branch 1

NameRegency Assisted Living
Special Careno
License TypeRegular
AdministratorSteve Dean
Fac IdD4501
Facility TypeCongregate Assisted Living Facility
Street2004 Max Luther Drive

Branch 2

NameRegency Remembrances
Special Careyes
Fac IdP4507
Facility TypeGroup Specialty Care Assisted Living Facility

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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