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Chenal Heights Retirement*

  1. Assisted Living
  2. Arkansas
  3. Little Rock Assisted Living Facilities
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Overall Rating 4.4 / 5.0 ★★★★★

  • Christina Dent
    ★★★★★ 9 months ago

    My mom has been at two other assisted living facilities and Brookdale Chenal Heights is the best. The staff truly treats their residents like family. They are extremely kind to residents as well as families and go out of their way to accommodate your needs and wishes. The food is exceptional and the social outings and offerings are great. Mom's overall condition has improved tremendously in the five months she has been here. I would highly recommend Brookdale Chenal Heights to anyone needing assisted living.

  • Michael Kidd
    ★★★★★ 9 months ago

    I am the operations manager for Caring Transitions of Little Rock Metro. I cannot say enough about this facility. And, particularly, about their Sales Manager, Angela Hansard. She always welcomes my team and me with a smile, makes sure we know anything we need to know to get the job done, and offers water, snacks, etc. if she perceives we need it. When we have clients who have not yet decided where they will transition to, Brookdale Chenal is at the top of our list of recommendations and Angela's number is one of the first ones I dial.

  • Jeanne Butler
    ★★★★★ 2 years ago

    Brookdale Chenal Heights has been the perfect place for my mother in law. She had been in an Independent Living Facility for a few months until she fell. After a period of hospitalizations and rehab, we needed to find an Assisted Living Facility. Brookdale did not disappoint. The first thing we noticed was how welcoming and helpful the staff is. We have since found every one of them to demonstrate strong advocate-ship for my M-I-L. All the way from the administration department to the facilities department, each staff member has a vested interest in making sure each resident has what they need. The second thing I noticed was how clean and odor-free and tidy they keep the building. I tell my friends that it seems like a hotel with the decor and the layout of the rooms. Her apartment is spacious and it definitely feels homey and safe. She sits at meals with the same group which allows for her to feel comfortable in her new space. Creating a space and environment to provide an excellent quality of life is what Brookdale Chenal Heights does best. Overall, it has been an outstanding experience. This is primarily due to the staff who make it their mission to meet the needs and desires of each resident and their family. Isn't that what we all want for our parents when they cannot care for themselves?

  • Bryce Green
    ★★★★★ a year ago

    Brookdale Chenal has been a huge blessing to our family. After touring the facility, meeting the staff and getting to know the director, director of Nursing and sales manager, we knew this was the right place for our grandfather. In less than a week from deciding that this was the place for Papa John, the staff had everything in line for him to move in. We couldn't be happier, he loves his studio apartment, raves about the food, and doesn't miss the bus to Walmart! Most importantly, he feels secure knowing that the staff is just a push of the button away.

  • jack yeager
    ★★★★★ 2 years ago

    What a great experience!! I was concerned about moving my 90 year old mother into assisted living but, the folks at Brookdale Chenal Heights were just super. The facilities are clean, the staff is very friendly and helpful and they look after mom in a kind and sincere manner. She is actually happy there and I enjoy going to visit her there as well. I do not do reviews or recommendations very often but I am happy to do this one as I could not be more pleased with the experience we have had at Brookdale Chenal. My standards and expectations are high and I have not been disappointed with our choice.


Other Information

AdministratorKaren Mays
Not In Medicaid Program1

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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