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Chenal Heights Retirement*

  1. Assisted Living
  2. Arkansas
  3. Little Rock Assisted Living Facilities
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Overall Rating 4.2 / 5.0 ★★★★★

  • Bryce Green
    ★★★★★ a month ago

    Brookdale Chenal has been a huge blessing to our family. After touring the facility, meeting the staff and getting to know the director, director of Nursing and sales manager, we knew this was the right place for our grandfather. In less than a week from deciding that this was the place for Papa John, the staff had everything in line for him to move in. We couldn't be happier, he loves his studio apartment, raves about the food, and doesn't miss the bus to Walmart! Most importantly, he feels secure knowing that the staff is just a push of the button away.

  • Jeanne Butler
    ★★★★★ 5 months ago

    Brookdale Chenal Heights has been the perfect place for my mother in law. She had been in an Independent Living Facility for a few months until she fell. After a period of hospitalizations and rehab, we needed to find an Assisted Living Facility. Brookdale did not disappoint. The first thing we noticed was how welcoming and helpful the staff is. We have since found every one of them to demonstrate strong advocate-ship for my M-I-L. All the way from the administration department to the facilities department, each staff member has a vested interest in making sure each resident has what they need. The second thing I noticed was how clean and odor-free and tidy they keep the building. I tell my friends that it seems like a hotel with the decor and the layout of the rooms. Her apartment is spacious and it definitely feels homey and safe. She sits at meals with the same group which allows for her to feel comfortable in her new space. Creating a space and environment to provide an excellent quality of life is what Brookdale Chenal Heights does best. Overall, it has been an outstanding experience. This is primarily due to the staff who make it their mission to meet the needs and desires of each resident and their family. Isn't that what we all want for our parents when they cannot care for themselves?

  • Karen Mcclain
    ★★★★★ in the last week

    Very UPSET ABOUT THIS PLACE ! The Trash can in one of the Restrooms was not emptied for 3 weeks in a row ! Paper towels and toilet paper all over the floor ! PURE NASTY ! When I FINALLY saw someone and asked them kindly if they had a housekeeper that could please empty the trash because it had been like that for 3 weeks ! Here was my ANSWER : And I " QUOTE" ( and very rude she said) ""WE DO "NOT" HAVE HOUSEKEEPING ON THE WEEKENDS!!! ONLY DURING THE WEEK " WELL..... OBVIOUSLY THEY ARE NOT DOING THERE JOB DURING THE WEEK EITHER !!!!! TRASH CAN " NOT" EMPTIED FOR 3 WEEKS ! This SERIOUSLY BREAKS MY HEART ! And is SAD AND VERY UNSANITARY !!!!! WAS SHOCKED !!!!! NO HOUSE KEEPER ON THE WEEKENDS AT A NURSING HOME !!!! SHOCKED !!!! ????????????

  • jack yeager
    ★★★★★ 9 months ago

    What a great experience!! I was concerned about moving my 90 year old mother into assisted living but, the folks at Brookdale Chenal Heights were just super. The facilities are clean, the staff is very friendly and helpful and they look after mom in a kind and sincere manner. She is actually happy there and I enjoy going to visit her there as well. I do not do reviews or recommendations very often but I am happy to do this one as I could not be more pleased with the experience we have had at Brookdale Chenal. My standards and expectations are high and I have not been disappointed with our choice.

  • Grady Howell
    ★★★★★ a year ago

    It's a beautiful community with friendly staff.


Other Information

AdministratorKaren Mays
Not In Medicaid Program1

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