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Brookdale North Chandler

  1. Assisted Living
  2. Arizona
  3. Chandler Assisted Living Facilities
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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • S Goforth
    ★★★★★ a month ago

    Brookdale North has been my mother's home for almost the past 2 years now we have experienced the utmost of respect, caring and low employee turnover in those past two years. We had mom at two previous homes and left due to various unaxxeptable reasons. We are so lucky to have found Brookdale North and appreciate everything the entire staff does for its residents. I highly recommend Brookdale North to any family looking to have their loved ones in a safe caring consistent environment.

  • Ethel Standlee
    ★★★★★ 4 weeks ago

    My family and I were in the process of moving my Mother & Father in Brookdale. My father's health put him in the hospital and then released to brookdale for rehabilitation and put in over the weekend. They did not give my father any pain meds over the weekend. Then the second day there the bed my Dad was in the mattresse went flat. It took them a day be CV pr he was moved to another. My father had a bad back and could not sit up. He also could not feed himself. I come to this place and they have him in a Wheel chair down in the dinning room by himself with his head resting in his food. I asked is this what you call care? On every complaint received sorry but nothing changed. Dad spent 4 days there when I moved him home and hired 24 hour care and home doctor care. I wouldn't send anyone there they don't care. My father was diagnosed terminal. He lived another year at home. I felt if I left him in Brookdale he may have not made it another week. Poor care and nurses that don't answer call buttons. Medication not being given on time. People put in wheelchairs and placed in hallways and ig ored. Put your parents there if you want them dead. They surely will not be cared for.

  • Jacqueline Watts
    ★★★★★ a week ago

    Never answer a call button promptly . As a former nurse I find this a lack of caring and consideration for myself and anyone else. Yes I am presently a resident for five weeks and this is going to be pure hell

  • Megan Shultz
    ★★★★★ a year ago

    We cannot say enough about the staff, the care they have provided our family member and the support they shown us. Our family member loves this care community. Her health and outlook on life has dramatically improved since she moved there. If you want a care community that "cares" about your family member and provides great services, you should consider Brookdale North Chandler.

  • Molly Hines
    ★★★★★ 8 months ago

    My good friend Isabele Ezcurra had the unfortunate experience of going to Brookdale North after having major knee surgery and receiving top quality care at Mercy Hospital. She was transferred to Brookdale North with the expectation of receiving the same quality care for her post surgery recovery but from the evening she first arrived she was treated like an inconvenience and not given the necessary treatment and care that she should have; i.e. having to fend for herself, not being acknowledged, checked on, given her prescribed medication or had something as simple as her vitals taken by any staff. She was obviously concerned as the night went on into morming still no one addressing her presence and by the time the sun rose she was feeling that something was terribly wrong. Her anxiety was increasing and by late morning she was hot with a fever and felt pain going up as high as her neck and still no one came to her room after she repeatedly pushed her call button. She had to force herself up and out of bed to go find a staff member to help her and when she told the nurse she wanted to see a doctor she was verbally scolded like a child and made the decision to leave as soon as possible. She called her son who came and got her released! I will never understand how any "Care" Facility could be run in such a pathetic manner allowing Isabele to be uncared for 24 hrs. This is not acceptable! BROOKDALE GETS ZERO STARS FROM ME AND SEVERAL OTHER PEOPLE I KNOW WHO HAVE A TERRIBLE EXPERIENCE SUCH AS THIS!!

 

Other Information

Facility TypeAssisted Living Center-Directed
Facility Type Code1J1
License NumberAL9693C
License Effective Date2015-03-01
License Expiration Date2016-02-29
Medicaid CertifiedNo




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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