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Peaks, A Senior Living Community

  1. Assisted Living
  2. Arizona
  3. Flagstaff Assisted Living Facilities
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Overall Rating 2.6 / 5.0 ★★★★★

  • BARRIUS COCKENR
    ★★★★★ 6 months ago

    Trying to find a relative people not so helpful!!! Phone system sucks people don't answer the phones. Don't come here go to Haven's on University

  • Terriesa Selestewa
    ★★★★★ 8 months ago

    The Best dedicated caregivers in town. The company provides up to date training all year long and always accommodate staff and residents needs.

  • Stevie Lindemann
    ★★★★★ 9 months ago

    I used to work there about two years ago granted it's better than Haven health but the housekeeping crew were so rude and prejudiced against Americans I left they would talk about me in their language etc etc very unprofessional housekeeping crew. I have supervised before and that behavior is not tolerated

  • Mike Brandtmeier
    ★★★★★ 8 months ago

    Very good place to work. The residents, co-workers, and management appreciate the efforts of employees.

  • Sharadawn Miller
    ★★★★★ 2 years ago

    This is a beautiful facility in the mountain trees but don' t let looks deceive you. Care is poor. Communication is poor. Follow up and progress information is difficult to get. The staff is always understaffed and as a medical professional I was appalled at the the frequent excuses about care I received. "sorry we don't have the ostomy supplies, we asked for them to be ordered, sorry you couldn't hear the message that was left you, they are doing construction on our gym, sorry the follow up MD appointments were cancelled be cause we forgot to send the needed supplies, or sorry the follow MD appointment was never made because we missed that in the discharge notes from the hospital." The case management team is the worst and the rudest people I have ever talked to before. They called the day before discharge and informed us therapy had been completed. When asked why the care taking family members were not notified they simply responded we talked to another family member and they should have told you. The family member they talked to was not the person coordinating the future care for our family member nor did they know they needed to contact anyone else with this information. They thought this was only sharing of information. These facilities hold care conferences and are supposed to include family with each one of these...this never happened. Shame on you The Peaks!

 

Other Information

Facility TypeAssisted Living Center-Directed
Facility Type Code1J1
License NumberAL2532C
License Effective Date2014-08-01
License Expiration Date2015-07-31
Medicaid CertifiedNo




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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