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Peaks, A Senior Living Community

  1. Assisted Living
  2. Arizona
  3. Flagstaff Assisted Living Facilities
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Overall Rating 2.1 / 5.0 ★★★★★

  • filterman2100
    ★★★★★ 2 years ago

    My name is Terry Namingha and i can't say enough good things about this place. Excellent care, probably the best place I've ever been to in Arizona, I appreciate the hospitality i received while there, i came in January in preparation for surgery in February, well my surgery didn't go so great and i ended up having to stay at the Peaks for awhile, their wound team there is excellent, they helped to heal my wound a little better so that my next surgery would go smoothly, And it did! So now i am looking forward to going back to recover and therapy. I have made great friends with the Nurses, CNA's and staff and they have become somewhat like family and they truly do care about you're well being and health i would highly recommend this beautiful place to anyone who is looking for a skilled nursing facility or a home away from home for those who need medical attention. They make you feel like family!!!

  • Sharadawn Miller
    ★★★★★ a year ago

    This is a beautiful facility in the mountain trees but don' t let looks deceive you. Care is poor. Communication is poor. Follow up and progress information is difficult to get. The staff is always understaffed and as a medical professional I was appalled at the the frequent excuses about care I received. "sorry we don't have the ostomy supplies, we asked for them to be ordered, sorry you couldn't hear the message that was left you, they are doing construction on our gym, sorry the follow up MD appointments were cancelled be cause we forgot to send the needed supplies, or sorry the follow MD appointment was never made because we missed that in the discharge notes from the hospital." The case management team is the worst and the rudest people I have ever talked to before. They called the day before discharge and informed us therapy had been completed. When asked why the care taking family members were not notified they simply responded we talked to another family member and they should have told you. The family member they talked to was not the person coordinating the future care for our family member nor did they know they needed to contact anyone else with this information. They thought this was only sharing of information. These facilities hold care conferences and are supposed to include family with each one of these...this never happened. Shame on you The Peaks!

  • Kealoha Silva
    ★★★★★ 2 years ago

    For some reason, I was under the impression that a senior living center trained their workers to care for senior patients with different health problems; Alzheimer's included. My grandfather was rejected from this god awful establishment for fear of falling and taking his oxygen off. I guess I shouldn't assume that people who care for these people are competent enough to notice if these things were to happen on their time. I guess, i'm also curious as to why The Peaks advertises they are a caring facility that will take in any patient in need; but if they are too difficult to handle they are turned away. I am very upset with this facility, and will not be referring anyone to them in the future.

  • Geo & Kim Ellis
    ★★★★★ a year ago

    the employee is not a good job for housekeeping. they are lack of communication, and not a good team player.don't recommend to work there. it will make employee unhappy to work for the company.

  • Devin Gyory
    ★★★★★ a month ago

 

Other Information

Facility TypeAssisted Living Center-Directed
Facility Type Code1J1
License NumberAL2532C
License Effective Date2014-08-01
License Expiration Date2015-07-31
Medicaid CertifiedNo




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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