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Manors At Glencroft

  1. Assisted Living
  2. Arizona
  3. Glendale Assisted Living Facilities
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Reviews
Overall Rating 3.6 / 5.0 ★★★★★

  • Yo V
    ★★★★★ in the last week

    I just want to say Thank You Glencroft. My dad has been in 3 other skilled nursing facilities and this by far had and is very good. There is no perfect place but for the most part they were good. Now my dad was on the first floor for medications and PT/OT. So I can't comment on the Skilled Nursing Long Term care area. But for short term I highly recommend them. They were prompt in answering the call buttons. My dad's briefs were changed and his skin kept clean. The PT/OT were patient with my dad. And so was the whole entire staff. The food there and at Henry's Cafe far out did all the other skilled nursing facilities. However if your loved one needs intensive PT/OT I wouldn't recommend this place only because they are limited with equipment but being my dad is 80 years old it was just right for him. THANK you all. GOD Bless. Edit10/2 however had to change to 3 stars because of my dad's stroke and outburst they would not allow him back into the facility. I would think they are used to dealing with 80 year old people who have suffered more than one stroke but it is what it is, I suppose.

  • Brandon Williams
    ★★★★★ a month ago

    I have personally known the director of nurses for greater than three years and feel very confident that they have the perfect person for the position in place. this facility is very well maintained with staffing ratios that are significantly less than those of the other facilities in the area. the staff is well trained and professional. I would highly recommend this campus as a long term solution to the problems associated with ageing be it through the independent living all the way up to skilled and long term care. this campus has it all. multiple on site restaurants serving up high quality food, a senior center and thrift shop as well as activities in each of the assisted living buildings as well. this is a great place to live out your retirement with comfort and peace of mind that you have made the best decision possible. well done Glencroft your awesome.

  • Georgia Williams
    ★★★★★ 2 months ago

    Doesn't even deserve one star. Nurses here don't answer call buttons. They ignore patient requests for doctor ordered life saving breathing machines then falsify charts saying patient refused treatment. Oops! My loved one was at Providence Place almost 3 weeks before they realized they were supposed to be checking her blood glucose and be giving her insulin! My loved one only got somewhat decent care after they learned I was reporting the facility to the state for neglecting their patients and I told my loved one to call 911 if she felt her life was in danger.

  • Natalie squire
    ★★★★★ 3 months ago

    Completely unhappy with the care that my loved one received at this facility. My mom was overdosed with pain medication and rushed to the ER barely breathing and I was told by the emergency team that she may not make it. The doctors gave her some reversal medication that slowly was successful and she thankfully pulled through. It took 6 days for the supervision of Glencroft to address my issue. About 3 and half weeks after that my mother wound up with a sever urinary infection that got so extreme that it ran her whole blood stream causing her to pass away. There wasn't any strength of antibiotic's the hospital said that was working for her condition. The worse thing about this 12 day period in the hospital was that not 1 nurse, supervisor or anyone called me to see how things were going. I'm not certain if all nursing facilities are this unprofessional being this was my only experience with having a loved one in this type of care. I was strongly recommend doing extensive research to place a person in this or another facilities care.

  • Cheryl Linsday
    ★★★★★ 5 months ago

    I had very major back surgery and was in rehab for 18 days last year. It was the worst experience in all ways possible. I was ignored by nurses, my pain meds were always late. The aides came in and couldn't do anything. I was left to wet my bed as they are so short staffed. I was only taken to physical therapy 2 times during my entire stay. My husband paid when I was admitted for a 20 day stay and the billing office sent me home on day 18 and told me I was supposed to go home the day before. No discharge papers or notice was given. I just got that straightened out, 1 year later, they yelled and threatened me. Thank goodness for insurance companies. DON'T EVEN SEND YOUR DOG HERE.

 

Other Information

Branch 1

Facility TypeAssisted Living Center-Directed
Facility Type Code1J1
Zip85302
NameManors At Glencroft
Street8611 North 67th Avenue
License NumberAL1205C
License Effective Date2015-03-01
License Expiration Date2016-02-29
CityGlendale
CountyMaricopa
Capacity61
Medicaid CertifiedNo
StateAZ

Branch 2

Facility TypeAssisted Living Center-Personal
Facility Type Code1J2
NameTowers At Glencroft
Street8620 North 65th Avenue
License NumberAL6605C
License Effective Date2014-11-01
License Expiration Date2015-10-31
Capacity26




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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