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Manors At Glencroft

  1. Assisted Living
  2. Arizona
  3. Glendale Assisted Living Facilities
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Overall Rating 3.4 / 5.0 ★★★★★

  • Camey Whalen
    ★★★★★ 3 weeks ago

    What is going on with Glencroft? First Jose left then Amanda, now the water is contaminated?? They are serving the residents on paper plates and plastic knives and forks and giving them bottle water to drink. What is going on, are they bathing the residents? How can they possibly be taking proper care of someone with contaminated water.

  • Yo V
    ★★★★★ 6 months ago

    I just want to say Thank You Glencroft. My dad has been in 3 other skilled nursing facilities and this by far had and is very good. There is no perfect place but for the most part they were good. Now my dad was on the first floor for medications and PT/OT. So I can't comment on the Skilled Nursing Long Term care area. But for short term I highly recommend them. They were prompt in answering the call buttons. My dad's briefs were changed and his skin kept clean. The PT/OT were patient with my dad. And so was the whole entire staff. The food there and at Henry's Cafe far out did all the other skilled nursing facilities. However if your loved one needs intensive PT/OT I wouldn't recommend this place only because they are limited with equipment but being my dad is 80 years old it was just right for him. THANK you all. GOD Bless. Edit10/2 however had to change to 3 stars because of my dad's stroke and outburst they would not allow him back into the facility. I would think they are used to dealing with 80 year old people who have suffered more than one stroke but it is what it is, I suppose.

  • Gina Maria
    ★★★★★ a month ago

    They deserve 0 stars!! Joshua Tree in Providence Place is absolutely horrible. My mom was there for a month and a half and was treated awful. Staff and nurses do not treat the dementia residents with care. In fact they enjoy making fun of them and getting angry at them and being aggressive towards them. My family and I are absolutely disgusted with the care our mom received at this facility. I heard the case manager at Glencroft tell someone that my mom was "a tough one" well Diane if you understood dementia you would know that my mom's actions are from her dementia and it's not that she intentionally wanted to be "a tough one", however the staff there intentionally aggravated my mom which most likely caused her to act out the way she did. I wish I could take back what my mom went through at this facility but I can't, however I hope I can help out another family by letting them know NOT to place their loved one in this facility. I am sure they will respond with "this is under investigation" but don't let that foul you they told us that when we first brought our concerns to the CEO's but nothing was ever investigated.

  • Brandon Williams
    ★★★★★ 7 months ago

    I have personally known the director of nurses for greater than three years and feel very confident that they have the perfect person for the position in place. this facility is very well maintained with staffing ratios that are significantly less than those of the other facilities in the area. the staff is well trained and professional. I would highly recommend this campus as a long term solution to the problems associated with ageing be it through the independent living all the way up to skilled and long term care. this campus has it all. multiple on site restaurants serving up high quality food, a senior center and thrift shop as well as activities in each of the assisted living buildings as well. this is a great place to live out your retirement with comfort and peace of mind that you have made the best decision possible. well done Glencroft your awesome.

  • Georgia Williams
    ★★★★★ 8 months ago

    Doesn't even deserve one star. Nurses here don't answer call buttons. They ignore patient requests for doctor ordered life saving breathing machines then falsify charts saying patient refused treatment. Oops! My loved one was at Providence Place almost 3 weeks before they realized they were supposed to be checking her blood glucose and be giving her insulin! My loved one only got somewhat decent care after they learned I was reporting the facility to the state for neglecting their patients and I told my loved one to call 911 if she felt her life was in danger.

 

Other Information

Branch 1

Facility TypeAssisted Living Center-Directed
Facility Type Code1J1
Zip85302
NameManors At Glencroft
Street8611 North 67th Avenue
License NumberAL1205C
License Effective Date2015-03-01
License Expiration Date2016-02-29
CityGlendale
CountyMaricopa
Capacity61
Medicaid CertifiedNo
StateAZ

Branch 2

Facility TypeAssisted Living Center-Personal
Facility Type Code1J2
NameTowers At Glencroft
Street8620 North 65th Avenue
License NumberAL6605C
License Effective Date2014-11-01
License Expiration Date2015-10-31
Capacity26




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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