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Copper Village Assisted Living

  1. Assisted Living
  2. Arizona
  3. Mesa Assisted Living Facilities
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Overall Rating 2.8 / 5.0 ★★★★★

  • Mets Fan
    ★★★★★ a month ago

    Do not put any loved ones here!!!!! I come to visit my mother and there is no one in her cottage to watch her. I begin to receive phone calls from moms hospice saying that they had to go write orders cause they were never given to the caregivers.I go up to copper village to speak with some one about it and they have me waiting a while and then inform me that the nurse is out of the office and is unavailable!!!! why waste time of having me wait? I've called many times and the said nurse is never there needless to say we're looking for a new place for mom!!! The front office people are not pleasant at ALL I got to sit and listen to a heavy set woman short with glasses and a medium built woman with long hair pulled back and glasses sit and gossip about two other employees. This is not good leadership at all. Those are your employees respect them. If that's not enough this company changes employees like I change my underwear, and the good ones their pushing out and allowing others to speak behind their backs.I'm reporting all this to the state of Arizona and department of safety I will call whoever I need to to make sure no one else ever has to go through this. These people are being left unattended and the ladies in the office were also whispering around about a suspicious death. Take your loved ones out of there before something happens to them. I tired to speak to them about my concerns and to no avail so I'm writing this review in hopes that others may not make the mistake and place loved ones here. May god protect these people.

  • Kathy Emerald
    ★★★★★ a month ago

    Mom has only been there a month so we are still getting things together. Rooms are a nice size with private bathrooms, they allow you to paint the room a color of your choice if you want , each room has a French door looking out to the green area.

  • Terrance L
    ★★★★★ 6 months ago

    I would just like to say that the new leadership at Copper Village has really changed my views about this facility. My mother is a resident there and I was on the verge of moving her out due to the lack of confidence with the previous management. However, after speaking with Tanya, the current executive director, I am much more confident in the direction Copper Village is moving. Just in the short time the new management has been in place, I can already see many positive changes. I've been witness to a family member making a complaint and there were no excuses given by staff. The management team stepped in and corrected the issue right away. Due to the changes that I'm seeing I am now satisfied and keeping my mom in their care as I feel this is the best place for her. To see how they really care makes my heart smile. Thank you to Copper Village and Tanya for making me feel comfortable again.

  • Tianna Ortiz
    ★★★★★ 3 months ago

    I honestly know know how they get away with the terrible things they do. All around, when it comes to residents care, employee's care and basically stealing money from employee's that put in hard work for not much pay to begin with. The first thing 4 differant employers warned me about on my first day of work was to make sure I document all my hours because all of them in some way we're robbed of the money and hours they worked for. 4! And sure enough I worked 82 hours and was promised a $50 bonus for coming in on 4 of my days off back to back plus over time for the two days... Should of had over $1120.00!!! Was only given$700!!!. So I call trying to get this matter worked out and my check should of been in and proper as of Nov6th it's now Dec6th. No return call after I started to log a call log and I've called and left messages on an answering machine which DON'T even say her name! It says the name of another employee for over 3 weeks and left messages with front desk as well as executive director! Over 37 times no call back.. NOTHING... Terrible staff!

  • Samantha Whitman
    ★★★★★ 3 months ago

    They care and interact with patients. But I've had difficulty getting some things done thru the front office.

 

Other Information

Facility TypeAssisted Living Center-Directed
Facility Type Code1J1
License NumberAL5962C
License Effective Date2015-04-01
License Expiration Date2016-03-31
Medicaid CertifiedYes




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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