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Grand Court Of Mesa

  1. Assisted Living
  2. Arizona
  3. Mesa Assisted Living Facilities
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Overall Rating 2.8 / 5.0 ★★★★★

  • Deborah Easterday
    ★★★★★ 5 months ago

    Lies,LIES and MORE LIES. FROM MINUTE WE SIGNED THE PAPERWORK ITS BEEN NOTHING BUT LIES. A NIGHTMARE I CANT WAKE UP FROM. The management is horrible there. NO COMPASSION, CARE OR CONCEpRN. The Staff is Awesome, the Caregivers,the Housekeepers and tte Servers are Really Great, thry try really hard and are very caring people. but they can only do so much becsuse they are all in fear if the Tyrant thst runs the place. I am trying to get ahold of the owners but all paths take me back to facility director. It is a great place if u are are a rule breaker. They allow drinking, smoking in resident rooms even when the resident is taking pain medicstion. I finally had to call Adult Protective Services and they crucified my Husbsnd for thst action. IT IS A BEAUTIFUL PLACE, BUT THAT IS ALL A SHOW. They told us msny lies to get us to SIGN. 5 seconds after, they ssid "Oh by the Way" and the Nightmare began.

  • Keith Cordell
    ★★★★★ 8 months ago

    Very sketchy management, had to go through enormous Trouble with the director and the administrative staff, their communication is so badd that none of them were aware from one moment to the next of what was going on. I got different stories from everyone, each time I spoke to them.

  • Tiffany Moss
    ★★★★★ 6 months ago

    Disappointed in the fact theres not an emergency line listed in regards to your resident that is lost.

  • Chad Martin
    ★★★★★ 2 years ago

    Just moved my Dad in here and the staff couldn't have been more accommodating and welcoming. Everyone was so great with him and I really feel confident in our decision to move him here!

  • Mary Beauchamp
    ★★★★★ 2 years ago

    I have an elderly friend that is a resident at the Grand Court. Today was a very bad experience for me and her. The aide that was to assist her in her time of an urgent need, did not show up to assist her. She was left in a very unsanitary way, for 45 minutes, assuming they would come to her aide.I arrived to visit with her, she was not in her residence, i proceeded to go back downstairs, that is where I found her, going back upstairs, she was a little confused, as to where her apartment was, but she told me that she had had a personal accident, and that the aide was supposed to meet her there. Well we arrived ,there was no one there. I finally could not stand to see her in that condition, I preceeded to assist her in helping her to get clean,and after leaving her on the toilet, she continued to use it, When I got back downstairs, I told the young Lady at the desk about it,she made a phone call to the wellness person,I spoke to her on the phone, she said she would take care of it. As I began to leave, I decidedb to go back up there. When I got back there were two aides making her bed, and yes I let them know they should be ashamed of themselves for not attending to her earlier.I must admit I raised my voice at them , No one should ever be mistreated they way did her. Also I had spoken to one of the young men earlier,I told him what the problem was, and he said he would let hi know.And to to top that off a woman came in and said she just came by. but she didn't come to help,she also said she would contact the aide too. I was also told not to talk to them that way,and that way was getting on them for not doing there jobs,and I was told if I didn't leave I would be escorted out !UNACCEPTABLE !!!!!!!!!! I hope none else's relatives has been treated the way my friend was treated,Iwill be contacting her Family to let them know what kind of place she is in.By the way her apartment is horrible !!! It is very dirty,smells awful !!!!!!! And people actually pay 2500.00 for that !!!!!!!

 

Other Information

Facility TypeAssisted Living Center-Directed
Facility Type Code1J1
License NumberAL4168C
License Effective Date2015-02-01
License Expiration Date2016-01-31
Medicaid CertifiedNo




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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