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Villa At Bella Vista

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Overall Rating 4.3 / 5.0 ★★★★★

    ★★★★★ 4 months ago

    This place doesn't even deserve one star. I first placed my Mom here in November of last year with dementia. At the time they were "Assisted Living" and was told by everyone involved that it was "no problem whatsoever" for the level of care she needed. In a few short months, the care went from good to horrible. Caregivers too busy talking to care for anyone, or just not around anywhere to be found. They were slowly getting rid of anyone that needed more care --- truly a blessing to the people needing the care, because they sure weren't providing it. Now, of course they are not "assisted living" any longer --- big surprise. They now are "Senior Living" I believe since April. Since March, I have been trying to get a refund of the rent owed my Mom, and when I wrote and informed them how much she should receive, the reply from Eveline was --- "I think you are the only one who ever reads the contract" Being a REALTOR, we tend to read contracts. It's a shame the Landlord Tenant Act doesn't apply to assisted living. At this point , they have refunded what they thought it should be, not the contract price. Still waiting for the balance and I have been told "It is being taken care of" by Rita two weeks ago. We are not talking a lot of money, but now we are down to principle! Make sure you read your contracts and hold them to it.

  • Jennifer Chandler
    ★★★★★ a year ago

    I moved my grandmother into Bella Vista Senior Living. I have to say I am absolutely amazing. This place is beautiful. It is like a resort. The dinning room is restaurant style. They have a heated pool, movie theater room, and tons of activities. Now if I could just get my grandma to leave her apartment to make friends.

  • Mr Harris
    ★★★★★ 2 years ago

    We have toured many different facilities and finally chose Bella Vista for many reasons. we appreciated the warm welcome from the staff and could tell that the residents would be welcoming as well. The dining room food was very good and the apartments are clean and very nice. Overall, the main thing was that we felt comfortable here.

  • Teresa Hadley
    ★★★★★ 3 years ago

    Every once in a while I have the privilege of witnessing incredibly precious moments. Wednesday, I was blessed to do just that. Let me tell you about it.... I love my job. I get to help the greatest generation enjoy a quality lifestyle. I've been talking to Diane, from Chicago, for the past few months about her dad coming to live at Bella Vista Senior Living here in Mesa AZ. We have developed a wonderful friendship over the phone. You can imagine my excitement when we finally were able to meet this week. She brought her friend Denise with her and I'm telling you, we laughed, joked, and had so much fun envisioning the new life her father would be able to enjoy here. I felt like we'd been friends for life. We sat down for lunch in our dining room. It was so fun to watch them look over the extensive menu and have a hard time choosing what they'd like to eat. We were hungry. Across the dining room, a resident looked right at Diane and said, "You said you'd sing to me." We were all taken aback and Diane looked behind her wondering if she was talking to someone behind her, but the woman looked at her insistently and said again, "You said you'd sing to me." Diane said to us under her breath, "Did I tell you I sang?" I said that I didn't know she sang. Diane said she used to be a professional singer back in her day; she had a band, toured Paris, New York and all. Denise piped up and said, "Diane, you better go over there and sing to that girl! You don't know if she's your guardian angel or what, get over there!" Diane walked over to the woman, told her she would sing just for her. Diane took her by the hand, leaned over, and sang the most beautiful rendition of "Misty" I have heard in my life!.... Sorry Johnny Mathis, even better than you! The woman held her other hand over her heart. Tears rolled down my cheeks and when Diane was finished, she walked back to the table, grinned at me and asked me what was wrong. The woman then picked up her cane, walked over to us, looked at me and called me something in Spanish. I asked what she said and she said, "Cry Baby." We laughed and the woman gave Diane a hug and thanked her for singing just for her. It was amazing. You never know who you're going to touch today; I am amazed at Diane and her ability to touch other people. Thank you for this amazing experience. I shall never forget it. Teresa Hadley Bella Vista Senior Living Mesa Arizona

  • Tiffany Wright
    ★★★★★ 3 years ago

    Bella Vista has been a lovely experience. Being a previous Assisted Living owner I can truly appreciate all the hard work and dedication of the Bella Vista management & staff. Wyatt & Barbara are great to work with and the staff are always able to assist when needed. It becomes obvious when you walk in and see the smiling faces of the residents and all the activity that is going on. Not to mention the wonderful service that is provided in the dining room, plus the tasty food. It's a great honor to be able to recommend an option to families & friends and know that when they arrive they will be handled with respect and dignity. Thank you Bella Vista.


Other Information

Facility TypeAssisted Living Center-Directed
Facility Type Code1J1
License NumberAL8926C
License Effective Date2014-12-01
License Expiration Date2015-11-30
Medicaid CertifiedNo

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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