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Villa At Bella Vista

  1. Assisted Living
  2. Arizona
  3. Mesa Assisted Living Facilities
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Overall Rating 4.4 / 5.0 ★★★★★

  • Lauren G
    ★★★★★ 4 months ago

    Some of the best people in the senior living industry work here at Bella Vista. It always a pleasure to be able to visit here, as I love interacting with the kind staff and seeing the residents so happy all the time in the lobby when I come in. The staff always greets me when I walk in and I just love Marie, Teresa and Rita here. It's so refreshing to come into a building and see the executive director so involved with the staff and residents. I've worked in other buildings where that has not been the case. I am not an employee but often visit Bella Vista and honestly would recommend to a loved one just because of the staff here and the staff is what's important.

  • M K Cassidy
    ★★★★★ 7 months ago

    My father lived at Bella Vista for several years until his passing in 2014. The staff and management are the most caring and compassionate people you will find in senior living. My father was always treated with respect and dignity and he wasn't always the easiest as his memory failed. In his final days and hours our family was cared for just as well as he was. At one point we thought we were going to have to move him due to his care needs but they helped us figure out how to meet his needs so he could stay "home" until the end. My four siblings and I will forever be grateful to have found Bella Vista for our dad. I may retire to Bella Vista myself someday!

  • julie angileri
    ★★★★★ 2 months ago

    I visit someone who lives in the assisted living portion of this facility. Her room is clean, the halls are clean, she says the food is good, and the entry is very attractive. I have not heard any complaints about the staff or the care.

  • William list
    ★★★★★ 6 months ago

    If I could I would give this sad excuse for a senior living facility no stars. My grandfather was moved in several mounts ago and is no longer with us. They were supposed to provide him with day to day care which they neglected to do. It was supposed to be a nice place for him with help. But it turns out the staff were incapable to give the help he need. DONT BRING YOUR LOVED ONES HERE.

    ★★★★★ a year ago

    This place doesn't even deserve one star. I first placed my Mom here in November of last year with dementia. At the time they were "Assisted Living" and was told by everyone involved that it was "no problem whatsoever" for the level of care she needed. In a few short months, the care went from good to horrible. Caregivers too busy talking to care for anyone, or just not around anywhere to be found. They were slowly getting rid of anyone that needed more care --- truly a blessing to the people needing the care, because they sure weren't providing it. Now, of course they are not "assisted living" any longer --- big surprise. They now are "Senior Living" I believe since April. Since March, I have been trying to get a refund of the rent owed my Mom, and when I wrote and informed them how much she should receive, the reply from Eveline was --- "I think you are the only one who ever reads the contract" Being a REALTOR, we tend to read contracts. It's a shame the Landlord Tenant Act doesn't apply to assisted living. At this point , they have refunded what they thought it should be, not the contract price. Still waiting for the balance and I have been told "It is being taken care of" by Rita two weeks ago. We are not talking a lot of money, but now we are down to principle! Make sure you read your contracts and hold them to it.


Other Information

Facility TypeAssisted Living Center-Directed
Facility Type Code1J1
License NumberAL8926C
License Effective Date2014-12-01
License Expiration Date2015-11-30
Medicaid CertifiedNo

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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