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Fairwinds - Desert Point

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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    Beautiful place! Very well kept and very friendly workers. My only complaint is the constant negative experience I have with the restaurant manager. She is very unfriendly and downright rude sometimes. Her tone is always as though she is inconvenienced anytime she is spoken to. She is also constantly loudly barking orders at her employees in front of the residents. Sets a bad mood in the dining room. Very bad customer service on her part.

  • ★★★★★ 2 months ago

    Very nice looking facility. Unfortunately, the sales person did not provide accurate info. My parent is looking for assisted living. But, the sales person did not mention until an apartment was available that there were no "assisted living slots" at the moment. She had failed to mention during our "tour" that the facility is only licensed for about 70 residents to be on assisted living. Then, it was impossible to get ahold of Irene, the assisted living caregiver, to do the assessment for assisted living. They tell you to let them know within a few days if you are taking the apartment but Irene does not return calls for days or never. Be prepared to be treated with some disregard. My parent is elsewhere quite happily.

  • ★★★★★ 7 months ago

    I do not know about the facility but my 1 star rating is due to a phone call I made. I called them in response to a job opening and the lady who answered the phone was brief and rude. I asked her to please tell me a little more about the position, and she said, "I cannot. The best thing to do is to come in and fill out an application. Okay. Bye." Nope. lol.

  • ★★★★★ a year ago

    My Dad has been blessed in living at Fairwinds by an awesome staff who treat him with respect and genuinely seem to care about him. He has really appreciated how well they take care of him and has established some special relationships with the staff. The facility is always very clean, the food is good and residents seem to really like it there. Scott, the GM, has put together a great staff who appear to enjoy their responsibilities. Specifically, Richard (Concierge) Robert (Guest services), Kevin (Chef) and Hilary (Wellness Director).

  • ★★★★★ a year ago

    This is a wonderful community of kind residents! The staff is warm and helpful and the property is gorgeous. There is so much to do at Fairwinds, whether it's eating in the beautiful dining room, catching a movie in the theater, or listening to music at happy hour. I would recommend this community for any senior!

 

Other Information

Facility TypeAssisted Living Center-Personal
Facility Type Code1J2
License NumberAL4698C
License Effective Date2015-04-01
License Expiration Date2016-03-31
Medicaid CertifiedNo




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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