Desert Winds Assisted Living
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Does Desert Winds Assisted Living, Inc offer the following services?
Care for the terminally ill
Trained for Alzheimer's, dementia, etc.
Care for bladder or bowel control problems
Plan, Prepare & Clean-Up Meals
Provides around the clock staff
For appointments, groceries, etc.
Can pay for care via Medicaid
Overall Rating 3.8 / 5.0 ★★★★★
Maria Morales★★★★★ 2 months ago
The staff at Desert Winds Assisted Living at the Peoria location are exceptional in every way. My first experience was the facility because it immediately smelled clean and the aroma from the kitchen was down right appetizing. Prior to my mom's move in date, I was informed of her assigned room and I was authorized to make my mom's new room feel as comfortable as possible by making it feel like home. Also the room size which includes a bathroom and the room view of the court yard were all amazing! Erin, Business Office, was and still is very attentive, caring and patient. She assisted with my mom's transition from the facility where they no longer wanted her to be there and for selecting my mom's beautiful room. My mom's first day was amazing and my anticipation was so relieved when the nurse and care givers welcomed my mom with open arms. I appreciate the following people because of their individual love for my mom: Elizabeth, Meds Assistant, is amazing because she instantaly read into my mom's mannerism, accepted her illnesses and has managed to work with her regarding her medicine intake. They also have build a bond which has eased my daily worries. Thank you very much Elizabeth. Kelly, Best Caregiver Ever! On my mom's first admission date and to current, she immediately made my mom feel at home and has spoiled my mom to no end. (I love it!) My mom always comments on how Kelly watches out for her and the hugs and kisses that are exchanged are so genuine. Kathy, Nurse, is on top of it all. Her attendance and attention is #1. She was the one who met, interviewed and approved for my mom to be immediately accepted to Desert Winds Assisted Living. Thank you so much for accepting my Mom. Barbara, new Director of Nursing, is very attentive. My 1st encounter with her was very memorable, which will be cherished forever. Adam, med tech, who has developed ways to administer my mom's meds. Adam is this big teddy bear and my mom loves him dearly. All the Caregivers are great! Special thanks to Stephanie who cuts up my mom's mangos; Angelica & Rosalba for being there for my Mom and Savannah for caring and loving my Mom so much. Jeremy, Waiter/Server is such a gift to the residence. His smiles and attendance is exceptional. Thank you for putting up with my Mom's pickiness and serving her, her jalapeno and her 4 sugars for her coffee. Front Desk Receptionists are intregral part of the Assisted Living and without their great customer service the business would not flow as perfect as it does. Special thanks to: Nancy, Pam, Becky, Julie, etc. Thank you Desert Winds Assisted Living in Peoria
Mike Cox★★★★★ 8 months ago
I moved my Father Frank into Desert Winds nearly a year ago, the entire staff goes out of their way to make sure my Father feels at home. Debora the Director along with Gerry and Kathy have been a blessing to my Father who is suffering from Parkinson's. I live not too far away so I'm stopping by from time to time for visits and his smile lets me know he is where he should be.
Shaleen Rodenborn★★★★★ a year ago
My mother lives here, the staff is wonderful to her, the building is always clean and her food choices are very good.
Alisha Anderson★★★★★ 2 years ago
Their customer service is horrible. The person who answers the phone doesn't sound like she even wants to do her job. I was transferred all over the place and had to explain to them how to do their job. I wouldnt trust them with my parents or any other family member for that matter. Not perfessional at all.
|Facility Type||Assisted Living Center-Directed|
|Facility Type Code||1J1|
|License Effective Date||2014-11-01|
|License Expiration Date||2015-10-31|
Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.