Arcadia Estate Assisted Living
Overall Rating 2.5 / 5.0 ★★★★★
mark herding★★★★★ 3 years ago
We recently took a very close look at Arcadia Estates and found Walt to be a kind, elderly gentleman. His care givers seemed to be very happy and the rooms were spacious. My mother has some special needs and in the final analysis, Arcadia Estates was not fully equipped to handle them. We had put down a deposit and as promised the check was not cashed and returned to us. In the process we sat in on dinner a couple of times with mom to observe etc. and found the facility to be well run and up to par for an assisted living/group home environment. Mark
A Google User★★★★★ 8 years ago
When I first brought my Father to Phoenix, I paid for one month in advance to secure a room at Arcadia Estates, after Walter, the owner told me it was the last room he had left. He also wanted to know Dads net worth which was substantial. I found out from the care givers that Walter was lying to me, that there were multiple empty rooms. I moved my Father in and only days later was confronted by Walter as I walked in stating that we needed to talk. He told me his care givers could not take care of Dad, that I had lied about his weight. I had told him that Dad was 6 feet 4 inches and weighed from 180 - 200 pounds that I did not have a wheelchair scale. I also told him that Dad could not stand without assistance. I asked him to weigh Dad and he stated he did not have a scale. The care givers came into the room and I asked them if they could not, or if they would not take care of Dad. They both agreed they "would not". Walter told me I could stay the month, but that Dad would be left in bed for bathing, toileting, and eating. I told him that was not our agreement and decided to remove Dad immediately but wanted a refund of my money. I had paid $5300 up front and another $5300 the day I moved Dad in. Walter had taken my check to my bank and cashed it that very day. I called Hospice to assist in moving Dad, as I would not allow him to remain somewhere he was not wanted or would be abused. Walter kept the entire $10,600 for less than one weeks stay. I had Dad weighed at the doctors office. He weighed only 180 pounds. Walter was corrupt, and dishonest in his business dealings with me. If you visit Arcadia Estates, you better hang onto your wallet and walk in backwards. Any man who deceives an elder for monetary gain is a crook, plain and simple.
|Facility Type||Assisted Living Home-Directed|
|Facility Type Code||1G1|
|License Effective Date||2014-08-01|
|License Expiration Date||2015-07-31|
Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.