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The Terraces Assisted Living

  1. Assisted Living
  2. Arizona
  3. Phoenix Assisted Living Facilities
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Overall Rating 2.5 / 5.0 ★★★★★

  • joe go
    ★★★★★ in the last week

    Wonderful place if you don't ask Viva Stoney for help if it wasn't for the help of the other two receptions I wouldn't know if my mother transportation for her appointments was set up. This is constant thing when i ask viva for help nothing every gets done I have to wait until Tuesdays or evening receptions to come in just to have things be done for my mother it shouldn't take 2 weeks to have my mother carpet clean if I didnt ask the evening receptions if there was work order done who knows if it would have been done such a nice place but need help with employees

  • Nadeen Nishimoto
    ★★★★★ 2 months ago

    This place is horrible and I highly recommend you not choosing. Firstly, you only are able to shower twice a week. They released my mother knowing she will be home alone after one week of knee replacement. My mother doesn't seem able to get around or be independently able to care for herself. I called to question this, the "supervisor" nurse's reply was, "maybe that's the way your mom will be for the rest of her life.". My mom is only 74yrs old!!!! I used to wonder why the residents there seemed very bitter and unhappy. If you have a loved one who's in need of physical therapy, STAY AWAY FROM HERE!!!

  • Janet Janet
    ★★★★★ 5 months ago

    Attempted to call for information and was answered by an extremely rude and very unprofessional Melody. She refused to help me instead transferred me to a disconnected line. When unprofessional RUDE and uneducated staff are the face of the company it is a clear picture on how things are being run without having to be there! Highly do NOT recommend this facility for anything or anyone! STAY AWAY especially when their own employees are posting negative information it's a TRUE WARNING!!!

  • TMB
    ★★★★★ 8 months ago

    I have personally experienced though guest that they have had great care here and very enthusiastic staff in a beautiful environment. I would recommend to anyone looking for a safe ace for loved ones.

  • Cathy Cunningham
    ★★★★★ a month ago

    Deplorable skilled nursing facility!


Other Information

Facility TypeAssisted Living Center-Directed
Facility Type Code1J1
License NumberAL5218C
License Effective Date2015-08-01
License Expiration Date2016-07-31
Medicaid CertifiedNo

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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