VI At Grayhawk, A VI And Plaza Companies Community
Overall Rating 4.3 / 5.0 ★★★★★
Susan Baer★★★★★ 3 months ago
At first glance this facility is outstanding! You are welcomed and they are eager to meet with you and get you started on the process of completing all financial information, which is excessive. As I went through this process with my mother who was eager and anxious to make this community her home, I was so happy that she had found a place that she thought was worth giving up her large home for. Oh, but there was a catch......my incredibly healthy and very independent mom has MS. She was diagnosed with MS in 2002 and has not had one relapse since her diagnosis, 15 years ago, nor have her MRI's changed at all in 15 years! As a matter of fact, Barrows Neurological Institute has told her there is no need for her to be on any medication and she does not have to come back and see them unless something changes. She lives alone, drives and is active in her community, she just doesn't want the burden of taking care of a large home any more. She also doesn't want her kids to have to worry about her. She completed all of her paperwork, was approved financially, she met with two people on their medical staff only to receive a call a couple of day later informing her that she was not accepted to be a resident due to her MS! Why would they let her go through this process if having MS was a disqualifier? She has asked to meet with the Director of the facility and I have left a message for the Director for a better explanation. One week later, neither one of us have gotten the courtesy of a return phone call or a more in depth explanation other than MS is a debilitating disease. This is completely unacceptable for what is supposed to be a top rated facility. I also believe it falls into discrimination. I would not recommend anyone that has a senior relative with any kind of health issue, which most of them do, to even consider this facility. It is appalling in regards to how they have treated my mother.
Lauren Ganz★★★★★ 4 months ago
My grandmother really enjoyed staying there
Sacha valdes hernandez★★★★★ 3 years ago
Thats where i work
Betty Lange★★★★★ 8 months ago
Heather Young★★★★★ 11 months ago
|Facility Type||Assisted Living Center-Directed|
|Facility Type Code||1J1|
|License Effective Date||2014-08-01|
|License Expiration Date||2015-07-31|
Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.