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Carillons The

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  2. Arizona
  3. Sun City Assisted Living Facilities
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Overall Rating 3.4 / 5.0 ★★★★★

  • Karen Bruce
    ★★★★★ a year ago

    My mother lived at the Carillons from Jan 2011 till Dec 2015 she had dementia and was on assisted living which covered, giving her the medications she needed and escorts and security check to make sure she was ok....on Dec, 30th 2015 with the temperature between 32 and 40 , the maintenance man found my mother outside in the back of the property, at 9am, she was not coherent and was cold, they called the paramedics, they took her to the hospital and on Jan 13th 2016 she passed away from the exposure of the cold weather, at the hospital the doctor told me her temperature was 84 and "god only knows how long she had been exposed to the cold weather", this was total neglect on the part of the staff, she was to get medicine at 8am, so no one had done that, and no security checks or they would have known she was missing from her apartment, and she was not escorted, which was in the contract of services provided by when you are on assisted living oh and an extra charge ....when i was told that she was going to hospice i went to clean her apartment out and found all kinds of unsanitary items, food in boxes under bed that were all moldy and incontinence items soiled laying around, she was suppose to have housecleaning once a week, that didn't happen either....if you are considering a GenCare facility i would do a lot of investigating before signing a contract. the only reason one star is because you can't post till you choose one.

  • Gretchen Cobb
    ★★★★★ 2 years ago

    This community is fantastic! They make the environment a professional, friendly home for everyone there. The residents are very well cared for evidenced by the rousing dinner conversation, multiple activities and fun atmosphere.

  • Serena Uible
    ★★★★★ a year ago

    Bought by Royal Oaks. Will be torn down. ?\_(?)_/?.

  • Joyce Uhrig
    ★★★★★ 2 years ago

    It's small so you get more attention. One level, food is good, employees very friendly, residents are friendly, clean and nice to look at, rooms are very nice.

  • Dianna Russell
    ★★★★★ 3 years ago

    I worked there about 7mos as a care giver. Nice place has a salon, dining room, laundry, gameroom, nurse station, covered parking . Calandar full of events for residents, staff was nice.


Other Information

Facility TypeAssisted Living Center-Personal
Facility Type Code1J2
License NumberAL9701C
License Effective Date2015-04-30
License Expiration Date2016-03-31
Medicaid CertifiedNo

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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