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Ortiz Sunnyside Assisted Living

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  2. Arizona
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Reviews
Overall Rating 1.3 / 5.0 ★★★★★

  • Amanda Schear
    ★★★★★ a month ago

    Ms. Ortiz is a thief! My grandmother paid the full monthly amount of $1800 on 15th of August my grandfather passed away the next day and in the residential agreement provided by Ms. Ortiz, it states that there is a full refund upon the death of a resident. However, she will not refund my grandmothers money! This is unethical and illegal! Our family retained an attorney to handle this because she will not cooperate with our family! Please do not deal with this facility! People like this will not get away with taking advantage of an elderly widow, you better believe we will not stand down. See you in court Ms. Ortiz!!

  • Shoot the Messenger
    ★★★★★ a month ago

    The owner is a thief and a horrible person. My grandpa passed away recently. He was living at Ortiz Sunnyside Assisted Living. A few days before he passed my grandma paid for Aug 15-September 15. He passed away on August 16, and now the owner of the assisted living is refusing to refund my grandma her money, even though it clearly states in the contract that there would be a refund issued in the event of death. No person with a heart would treat a grieving widow this way. Do not trust her with your family member.

  • Hayley Tucson
    ★★★★★ a month ago

    Ms Ortiz is a con and a thief. On the 15th of August my grandma paid her $1800 and the next day my grandfather passed away. In the CONTRACT it states upon death of a resident, a full refund is due. As if it's not enough that my grandmother has to deal with the death of her husband, but she now has to deal with a thief. Ms Ortiz keeps hanging up on our attorney and will not comply. All we are asking is for my Grandma to get her refund. This place is not even worth one star. Who has the audacity to put a grieving widow through this nonsense?!

  • Jaymee Wendling
    ★★★★★ a month ago

    Ms. Ortiz is a thief! My grandmother paid the full monthly amount of $1800 on 15th of August my grandfather passed away the next day! In the residential agreement provided by Ms. Ortiz, it states that there is a full refund upon the death of a resident. However, she will not refund my grandmothers money! This is unethical and illegal! Please do not deal with this facility! Nothing good comes from People who take advantage of the elderly!! I wouldn't even leave one star but that's not an option! Don't send your loved ones to this theif!

  • Kayla Brown-Cestero
    ★★★★★ a month ago

    I wish I could give this business ZERO stars, as I am very disappointed in how they have chosen to treat my grandmother. I hope that anyone considering this a a place for a loved one will recognize that the business owner has behaved unethically and against contract with my grandmother, effectively swindling her out of what is equivalent to two months of income for her. I hope that the business owner will do the morally and legally right thing for her.

 

Other Information

Facility TypeAssisted Living Home-Directed
Facility Type Code1G1
License NumberAL7259H
License Effective Date2014-07-01
License Expiration Date2015-06-30
Medicaid CertifiedYes




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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