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Cascades Of Tucson

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  2. Arizona
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Overall Rating 3.4 / 5.0 ★★★★★

  • Eydieleigh
    ★★★★★ 2 months ago

    We chose the this place because it felt like home. Unfortunately my Moms health would not allow her to stay. The residents seem very happy and everyone is friendly. Everyone gathers around the fancy coffee machine. If Mom gets better, we hope to go back. The staff is great-Wendy, Beth, Megan, Judy, the front desk staff, and the support staff.

  • Dorothy Shanklin
    ★★★★★ 2 months ago

    I have lived at Cascades of Tucson for 2 1/2 years on the Assisted Living program and am very happy here. I love the staff very much, they are all so very kind to me. From the caregivers who take care of me, the housekeepers that clean my room, to the friendly staff that serve me in the dining room. Everyone I come in contact with are so friendly and nice! I feel so safe and well cared for.

  • Pat Quinn
    ★★★★★ a month ago

    My wife and I visited the Cascades of Tucson this week and found it an excellent experience. We received intellectually honest advice (rather than marketing) from Teresa Knable. We found the food tasty and the menu with valuable choices including a salad bar. The servers provided attention to us and all the residents equally. They sincerely worked at meeting everyone's individual needs.

  • Therese Lewallen
    ★★★★★ 2 months ago

    MY REPLY TO CASCADES OF TUCSON'S RESPONSE TO MY INITIAL POST First of all, thank you so much for a response to my review 8 MONTHS LATER - Really???? Second, there should have NEVER been an incident with a server in your dining room that made my dad (a World War II vet, father of 6, and husband for almost 70 years) want to leave your facility as soon as possible. It was NOT a misunderstanding, she was rude and disrespectful to my dad. As far as a family member being contacted afer he fell, NO family member was spoken to after my dad fell in your dining room and split open his head. I was in Prescott (with my cellphone) and received no call. My brother, the other family member on the call list, was in Phoenix (with his cellphone), and received no call. Your facility had both our cell phone numbers. Only a message was left on my brother's answering machine at home. That is not my idea of CONTACTING a family member. So, again, NO family member was contacted. If I had not called trying to get ahold of my father, no one would have known that he was at the hospital. AND he was told in order to get home from the hospital he would need to call a cab!!! This was around 10:00 o'clock at night. Next, the wound my dad had from his hip surgery may have opened after his fall in your dining room but he did not go to the hospital for pneumonia symptoms until at least a week and a half later - he SHOULD HAVE been bathed at least twice by one of your caregivers during this time period. If he actually was bathed, there was NO WAY the caregiver would not have noticed this wound - it was the circumference of a tennis ball. Your late reply and ridiculous excuses just go to show how unprofessional, utterly incompetent, and substandard The Cascades of Tucson are. I'll look forward to your response in another eight months. INITIAL POST 8 months ago My 96 year old dad was at Cascades of Tucson for a month before he passed away. After moving in after hip surgery rehab he was welcomed with open arms. Unfortunately that was not to continue. During lunch one day he was treated horribly by a dining room server. So bad, in fact, as soon as we returned to his room he wanted to know how long he had to stay. Not long after, he was in the dining room and fell because he could not get anyone's attention to bring him his walker and tried to get up and walk without it. He was sent to the ER for stitches and no family member was contacted. I only found out because I contacted the front desk after not being able to reach him. Eventually my dad ended up in the hospital with pneumonia and a gaping wound where his hip surgery scar had torn open - something the caregivers who bathed him twice a week and checked on him at night failed to notice. Do not be fooled by the outward appearance of this horrible place. My dad sadly has passed and encouraging him to move here for his well-being is one of my biggest regrets.

  • Juli Witman
    ★★★★★ 2 months ago

    The food, services, and staff are all excellent.


Other Information

Facility TypeAssisted Living Center-Directed
Facility Type Code1J1
License NumberAL1362C
License Effective Date2015-09-01
License Expiration Date2016-08-31
Medicaid CertifiedNo

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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