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Homestead On 18th

  1. Assisted Living
  2. Arizona
  3. Tucson Assisted Living Facilities
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Overall Rating 4.7 / 5.0 ★★★★★

  • Pat Dupes-Matsumoto
    ★★★★★ 4 months ago

    My mother has been at AZ Homestead since 2013. I've been her guardian and conservator since 2010 and during that time, in my mother's increasing dementia, she has needed to live in 4 different protected residences. This is the only place where I have genuinely felt she was safe, her medical needs were seen to and she herself was treated with respect and affection. Mom is a difficult woman who doesn't participate in many activities willingly or graciously but the staff and the whole Trask family manage her amazingly well and she is comfortable with them. More than the activities, mom enjoys the interaction with staff, the banter, and just watching the goings on. In so far as it is possible, in advanced dementia, mom feels at home here. When my mother entered Homestead, to make her feel more at home, Bryan sat with her and sang to her, accompanying himself on guitar. It helped and it touched both mom and I. I appreciate that the staff has gone the extra mile, not just once, but again and again, to see to my mom's comfort and well being. Would I recommend AZ Homestead. Yes, in fact, I have. Several times.

  • Cynthia Abrams
    ★★★★★ 4 months ago

    Arizona Homestead Assisted Living provides excellent care in a warm, homelike environment. The owners, Bryan and Susie Trask do an amazing job training their caregivers to provide high quality care. What sets them apart is they, and their team, truly care about all their residents. I've been working in assisted living for 23 years, therefore, I can confidently say they're one of the best I've worked with.

  • Judy Hurley
    ★★★★★ 4 months ago

    I moved my Mom into an Arizona Homestead Home in January 2018. She has had a positive experience since moving in. The caregivers immediately made her feel like it was home. My Mom has some health problems which they keep an eye on and report any changes to me right away. I feel comfortable leaving my Mom there. I feel like I can communicate my feelings and needs for Mom without feeling like I am bothering the staff. The caregiving staff is professional and love my Mom like she is part of their family. Brain and Susie work hard to provide activities for the residents. There is exercise, bingo, happy hours (without alcohol), musical entertainment and sometimes crafts which helps the residents feel better. The food is made with fresh ingredients and if a resident asks for something special, the staff tries to do it if they can. One of residents loves hot dogs so now once a month they have hot dogs on the menu. I do not have any experience with other Assisted Living homes but all in all the Arizona Homestead home is clean and the staff is friendly and professional. We love the caregivers at the Ocotillo House.

  • Susie Trask
    ★★★★★ 4 months ago

    I have to admit it's tough to read a review like Ms. Elliots. Many thoughts rush through my mind. Should I defend myself, should I return insults, should I apologize? One thing is certain, Ms. Elliot did not have a positive experience with my company and for that I am sad. I certainly don't intend to cause people to feel the way Ms Elliot expressed in this review. Our mission at Arizona Homestead is to raise the standard of excellence in all areas of assisted living care. Clearly, I have failed Ms Elliot and her family. I am confident that I did not fail in giving her mother the best care possible with in the circumstances of her needs. We have a top quality assisted living home and our good reputation is evident as I talk to numerous families and professionals in our community. The need to have great communication in this field is paramount in meeting the needs of our residents and I clearly desire to improve in this. I hope to grow in my communication skills as a result of Ms. Elliot's review and wish the best to her and her family. Bryan and Susie Trask.

  • Kate Elliott
    ★★★★★ 5 months ago

    Please never put anyone you love arbor Arizona Homestead. I will give credit where it is due and say that they had a few very lovely aides but they were more the exception than the rule. They were rough with my mother and did not encourage her to participate in the house at all, when she did she was put at a table with people who could not talk when she was very able to talk. By far the worst thing about this place is the owners Bryan and Susie, they are horrible communicators who do not care about heir residents only about money. They decided to kick my mother out because they were to incompetent to care for her, which is actually a blessing because now I can see what quality care is in her new home. They did not discuss this with me and kept me from meeting then gave me only 14 days to find a new place. They did not even inform the staff that she was leaving and made packing her up to leave very difficult. Then I had to keep reminding them that I was owed a refund for days paid, they seemed to hope that I would forget. These people should not be allowed to care for elderly and should be shut down. Their care, their professionalism, food and facility once you actually look at it are horrible. Save yourself heartache and never move anyone in here.

 

Other Information

Facility TypeAssisted Living Home-Directed
Facility Type Code1G1
License NumberAL5742H
License Effective Date2014-11-01
License Expiration Date2015-10-31
Medicaid CertifiedNo




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