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Brookdale Anaheim Hills

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Gary Pida
    ★★★★★ a month ago

    Terrible management. Employees and many residents don't like directors there. Low pay,stressful working conditions,unappreciated staff. Money is sole motive to management there. One method they use to attract potential residents is keeping name plaques on doors of vacant apartments to make it appear the facility is full capacity when showing facilities to potential residents. Management receives a bonus for each new apartment they rent. Strictly corporate. Money rules. Sad.

  • Sonia Guerrero
    ★★★★★ in the last week

    On a first hand basis I had a family member living at this facility, when we first arrived and got a tour from Lindsey she promised a lot and we got little results. First of all she promised to hang and build items for my mother in law for free and we later found out it was a charge. That is not what got us upset what got us upset was the lie. As well the care staff is terrible they are always short every time I would go I would only see about three care staff that is ridiculously. and running into other family members they all agree that care staff takes a while to attend to our love ones. When it comes to activities they should not have them at all. They have the same games over and over again. For cinco de mayo my mother in law was so happy they where making pinatas and when it came down to it they made one pinata for the whole community that was the size of a cereal box. The activity girl Blanca always seems stressout and in a bad mood just a couple weeks I passed by and say her arguing with an employee who helps her out. That is not professional at all. I would not recommend this place at all. I'm getting my mother in law out. As well I will not be contacting the integrity line I will be contacting someone who can actually help and listen.

  • Lindsey Donfrio
    ★★★★★ 7 months ago

  • John Cacciapaglia
    ★★★★★ 2 years ago

 

Other Information

Facility TypeResidential Care Elderly
OwnerBlc Nohl Ranch, LLC
Facility AdministratorLana Hammers
Regional Office22
License StatusLicensed
Date Licensed2005-08-15
Date Closed0000-00-00
Date Of Last Visit2014-11-24
Inspection Visits4
Complaint Visits2
Other Visits2
Total Visits8
All Visit Dates11/24/2014, 11/24/2014, 07/22/2014, 02/25/2013, 09/13/2011, 09/08/2011, 05/24/2011, 08/30/2010
Inspection Visit Dates07/22/2014, 02/25/2013, 09/08/2011, 08/30/2010
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates09/13/2011, 11/24/2014
Other Citation For Immediate Health Safety Or Rights Impact1
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact2
Complaint Citation For Potential Health Safety Or Rights Impact2
Total Allegations5
Inconclusive Allegations0
Substantiated Allegations2
Unfounded Allegations3




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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