Hillcrest Memory Care Living
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Does Hillcrest Memory Care Living, Inc offer the following services?
Care for the terminally ill
Trained for Alzheimer's, dementia, etc.
Care for bladder or bowel control problems
Plan, Prepare & Clean-Up Meals
Provides around the clock staff
For appointments, groceries, etc.
Can pay for care via Medicaid
Overall Rating 3.1 / 5.0 ★★★★★
Kelli Kruse★★★★★ 2 months ago
The management and staff are kind, courteous and polite. They respond when an issue is brought to their attention. They work in less than desirable conditions. "Memory Care" means this facility offers a locked-secure place for the residents. It does not mean a resident will receive a higher level of care. A potential resident assessment should take longer than it does and a new resident should receive one-on-one care during the first week to ensure they acclimate to their new environment. Monitors and/or call buttons should be installed in each room to alert caregivers when a resident falls or needs assistance. Place a bed rail on the bed to help prevent falling out. Some rooms require cleaning more than once a week. Fecal covered clothing, diapers, chucks, sheets, towels, garbage, uneaten food, etc. should be removed from the room immediately. A dementia patient may "rummage through" and/or rearrange these items and be exposed to fecal matter and germs. A dementia patient doesn't know to eat. You have to remind them, help them or even sometimes feed them. Undergarments should be changed at least after each meal. One meal pushes another out- right? Launder resident's items as needed vs once a week. Launder each resident's items separately as to not contaminate other resident's items. Do not expect family members to do the laundry when they are paying you to do it. Create a way to secure a resident's things. Often other resident's wander into a room that is not theirs. They help themselves to clothing, toiletries, shoes etc.
Kay Dillon★★★★★ 3 months ago
Amazing place for my loved one. Able to handle all of my dads needs.
Alice Lozano★★★★★ 7 months ago
This is by far one of the worst senior homes. They are so unprofessional and unorganized. It smells so bad every day and the residents walk around so dirty and smelly like zombies. It shows that all they care about is getting people in but not about having a clean environment. Euguenie the sales coordinator was not very pleasant also. Do not take your loved ones to live there.
Susan Ledford★★★★★ 2 years ago
Toward the end of his life, my husband moved to Hillcrest, because he needed more attention than most facilities can provide. The staff at Hillcrest went above and beyond to give him the care that he needed--providing him a private room, placing him near the nurse's station, checking on him frequently, communicating frequently with our family, and, at times, just spending time with him. My husband passed away peacefully at Hillcrest, and the staff made it possible for our family to be with him 24x7 in his final days. Also, I just received reimbursement for my husband's rent for the days after he passed. And, I didn't even have to ask. I cannot commend or thank Hillcrest enough.
Skeet DaKyng★★★★★ a year ago
I worked here it was horrible staff and management only 2 staff members from a.m. are respectful and kindhearted that place needs to be shut down
|Facility Type||Residential Care Elderly|
|Owner||Sst Senior Care, LLC|
|Facility Administrator||Tony Montellano|
|Date Of Last Visit||2015-05-21|
|All Visit Dates||05/14/2015, 01/29/2015, 01/05/2015, 12/18/2014|
|Inspection Visit Dates||0000-00-00|
|Inspection Citation For Immediate Health Safety Or Rights Impact||0|
|Inspection Citation For Potential Health Safety Or Rights Impact||0|
|Other Visit Dates||05/14/2015, 01/29/2015, 01/05/2015, 12/18/2014|
|Other Citation For Immediate Health Safety Or Rights Impact||1|
|Other Citation For Potential Health Safety Or Rights Impact||0|
|Complaint Citation For Immediate Health Safety Or Rights Impact||0|
|Complaint Citation For Potential Health Safety Or Rights Impact||0|
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