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Valley Crest

  1. Assisted Living
  2. California
  3. Apple Valley Assisted Living Facilities
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Overall Rating 5.0 / 5.0 ★★★★★

  • Sheri Higbee
    ★★★★★ a year ago

    I visited this facility about a month ago. I just walked in without scheduling an appointment so I was able to get a good sense of how Valley Crest operates without prior notice of a potential move in. I was pleasantly surprised how welcome I was right from the start. The receptionist was very kind and welcoming. At that very moment she was speaking to a confused person who I could tell was one of the people that lived there. The way that she didn't disregard what they were saying, yet welcomed me in at the same time, was quite remarkable. She then let Kimberly know that I was waiting for a tour. At the time Kimberly was in her office with someone else, but the way the receptionist and several others kept me busy and talking while I waited was very pleasing. I could tell that the patients were all busy doing one thing or another. I expected with this being a memory care facility, I would find people stereo-typically drooling in their chairs and staring at the wall. I was impressed that I found the opposite. The patients were busy and all seemed very well cared for. The smell was very pleasing. The facility is rather small but quaint. The rooms are simple, but clean and maintained. We as a family have decided not to place my family member just yet, but when we do, we will be choosing Valley Crest.

  • Yolanda Smith
    ★★★★★ a year ago

    Valley Crest Memory Care it's not only a place for your love one to feel safe and secured, but it's a place where you know your love one will be loved by the staff.

  • Lucie Pacifica
    ★★★★★ a year ago

    Valley Crest Memory Care has a great staff and many interesting activities for their residents. They are often out and about supporting the community as well!

  • Falcon Fury
    ★★★★★ a year ago

    Great memory repair customer servc


Other Information

Facility TypeResidential Care Elderly
OwnerExtndd Care Portfolio Ca Tnntllc&Nortstar Srlvllc
Facility AdministratorRenee Lesley
Regional Office19
License StatusLicensed
Date Licensed2008-07-17
Date Closed0000-00-00
Date Of Last Visit2015-04-10
Inspection Visits1
Complaint Visits5
Other Visits6
Total Visits12
All Visit Dates04/10/2015, 03/09/2015, 03/06/2015, 09/09/2014, 06/23/2014, 04/22/2014, 03/26/2014, 12/17/2013, 09/30/2013, 07/19/2012, 03/16/2012, 03/18/2011
Inspection Visit Dates2014-06-23
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates04/10/2015, 03/09/2015, 09/09/2014, 04/22/2014, 12/17/2013, 03/18/2011
Other Citation For Immediate Health Safety Or Rights Impact0
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact1
Complaint Citation For Potential Health Safety Or Rights Impact1
Total Allegations8
Inconclusive Allegations2
Substantiated Allegations2
Unfounded Allegations4

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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