Overall Rating 5.0 / 5.0 ★★★★★
Sheri Higbee★★★★★ 8 months ago
I visited this facility about a month ago. I just walked in without scheduling an appointment so I was able to get a good sense of how Valley Crest operates without prior notice of a potential move in. I was pleasantly surprised how welcome I was right from the start. The receptionist was very kind and welcoming. At that very moment she was speaking to a confused person who I could tell was one of the people that lived there. The way that she didn't disregard what they were saying, yet welcomed me in at the same time, was quite remarkable. She then let Kimberly know that I was waiting for a tour. At the time Kimberly was in her office with someone else, but the way the receptionist and several others kept me busy and talking while I waited was very pleasing. I could tell that the patients were all busy doing one thing or another. I expected with this being a memory care facility, I would find people stereo-typically drooling in their chairs and staring at the wall. I was impressed that I found the opposite. The patients were busy and all seemed very well cared for. The smell was very pleasing. The facility is rather small but quaint. The rooms are simple, but clean and maintained. We as a family have decided not to place my family member just yet, but when we do, we will be choosing Valley Crest.
Matthew Hernandez★★★★★ 4 months ago
Valley crest is a loving facility and A wonderful home to all residents and their needs. Not only is valley crest a caring facility but the management who care so much about residents and the employees make this home ONE OF A KIND. The employees gain relationships with each resident and the residents families also. Here at valley crest no matter how old or how young we become a Family.
Yolanda Smith★★★★★ 5 months ago
Valley Crest Memory Care it's not only a place for your love one to feel safe and secured, but it's a place where you know your love one will be loved by the staff.
Falcon Fury★★★★★ 2 months ago
Great memory repair customer servc
Lucie Pacifica★★★★★ 8 months ago
Valley Crest Memory Care has a great staff and many interesting activities for their residents. They are often out and about supporting the community as well!
|Facility Type||Residential Care Elderly|
|Owner||Extndd Care Portfolio Ca Tnntllc&Nortstar Srlvllc|
|Facility Administrator||Renee Lesley|
|Date Of Last Visit||2015-04-10|
|All Visit Dates||04/10/2015, 03/09/2015, 03/06/2015, 09/09/2014, 06/23/2014, 04/22/2014, 03/26/2014, 12/17/2013, 09/30/2013, 07/19/2012, 03/16/2012, 03/18/2011|
|Inspection Visit Dates||2014-06-23|
|Inspection Citation For Immediate Health Safety Or Rights Impact||0|
|Inspection Citation For Potential Health Safety Or Rights Impact||0|
|Other Visit Dates||04/10/2015, 03/09/2015, 09/09/2014, 04/22/2014, 12/17/2013, 03/18/2011|
|Other Citation For Immediate Health Safety Or Rights Impact||0|
|Other Citation For Potential Health Safety Or Rights Impact||0|
|Complaint Citation For Immediate Health Safety Or Rights Impact||1|
|Complaint Citation For Potential Health Safety Or Rights Impact||1|
Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.