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Arcadia Gardens Retirement Hotel

  1. Assisted Living
  2. California
  3. Arcadia Assisted Living Facilities
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Overall Rating 3.3 / 5.0 ★★★★★

  • Mj Finstrom
    ★★★★★ 2 months ago

    The staff is so compassionate here. They are dedicated and they really care about their residents. It's not like any other assisted living place I've been too. When I talk to the residents, they all say the same thing... there is so much to do, it's hard to choose. They have outings to great places in the surrounding area. They have art, music and they celebrate everything. As a family run business, you feel that warmth. There is a special vibe here.

  • Andrew Burton
    ★★★★★ 7 months ago

    Absolutely terrible. They dropped my grandpa and actually had the nerve to tell us it wasn't their fault. When we asked how they would compensate payment for his broken hip all the employees just quit talking to me and ignored my phone calls and emails!!!

  • Barbara Terrill
    ★★★★★ a year ago

    My husband's mother was here for nearly three years, and we felt that she received excellent care. There were problems and issues that would arise, but we always felt that we could go to someone with our concerns, and we would be listened to. There is a personal kind of atmosphere here that we appreciated.

  • Chris Breese
    ★★★★★ a year ago

    I was contacted by the Administrator of Arcadia Gardens and she assured me that if there are every any issues I should come to her and discuss. The facility is beautiful and having management available to resolve issues is a plus.

  • mariahh lopez
    ★★★★★ 4 years ago

    Arcadia Gardens is the worst place to put a family member.The owners and especially the administrator never pay attention to what the residents ask for. They are very rude to them and fill the residents with neglect.


Other Information

Facility TypeResidential Care Elderly
OwnerArcadia Gardens Management Corp.
Facility AdministratorOlga Rayo-Kirksey
Regional Office28
License StatusLicensed
Date Licensed2005-03-14
Date Closed0000-00-00
Date Of Last Visit2014-09-26
Inspection Visits1
Complaint Visits8
Other Visits4
Total Visits13
All Visit Dates09/26/2014, 03/21/2014, 01/21/2014, 12/04/2013, 12/04/2013, 07/24/2013, 07/15/2013, 09/04/2012, 09/04/2012, 04/18/2012, 09/26/2011, 02/23/2011, 10/05/2010
Inspection Visit Dates2011-02-23
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates07/15/2013, 09/04/2012, 09/26/2011, 10/05/2010
Other Citation For Immediate Health Safety Or Rights Impact3
Other Citation For Potential Health Safety Or Rights Impact1
Complaint Citation For Immediate Health Safety Or Rights Impact3
Complaint Citation For Potential Health Safety Or Rights Impact1
Total Allegations9
Inconclusive Allegations8
Substantiated Allegations1
Unfounded Allegations0

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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