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Fair Oaks Estates

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Michael Cook
    ★★★★★ 2 weeks ago

    Mom had been in a Nursing Home in Paradise CA after having a heart attack in July. With dementia present, we had been looking for an Assisted Living residence for her- one that had Memory Care on site in case it was eventually needed. When the Nursing Home surprised us with a discharge only a week away, Mom began exhibiting strange behavior, which I attributed to stress over not having a place to go. So, we changed our philosophy from checking out every place we could find to finding one as soon as possible near family in Citrus Heights. The next day my cousin came here and said they filled the requirements we had and the price was right. When I got back in town, I stopped in and put down the deposit. At this point, just having a place for Mom was more important than doing an extreme amount of homework. Mom's mental condition worsened here, through no fault of anyone. From forgetting that she was given meds to coming up with stories of things being stolen (Things we never had in the first place), Mom was a handful. But, Kurt, Rhonda, Parveen, Bea and the entire staff were so very kind and helped to try and ease any anxieties Mom had. Mom passed away yesterday from an Aortic Aneurysm (A condition unbeknownst to us, she apparently had for awhile), exactly one month to the day that she first entered Fair Oaks Estates. Even if we had finished with our exhaustive research (And especially considering we toured and made a decision here in one day), we could not have asked for a better place for Mom to have spent her last month. She was 81, a former Head Nurse, and as independent as you can be, struggling to find herself in this new life where the old TV remote that she had for years was a struggle to comprehend. I want to thank the staff- and the Med Tech's whom she was the most hardest on- for all of their kindness and attention. From the bottom of my heart, they were the absolute best and I could not have been happier with our decision. I love you, Mom. I miss you terribly. RIP

  • Brittany W
    ★★★★★ 3 months ago

    Place is horrible, I would never let my family live here or recommend this place. I worked here for several months, I witnessed a caregiver abusing a resident and reported it to Kris. She then pulled me and the girl in her office and made me confront the girl and tell her that I reported her (very unprofessional) the next day I went to work, worked the whole day and as I was leaving work she called me in her office and gave me my final check told me I was fired and wouldn't give me a reason. Tried to deny my unemployment but couldn't provide any reasons for firing me so the had to pay my unemployment. Don't work here or leave your family here. If your family can't talk or is bed ridden they will leave them in bed for hours without feeding, changing or bathing them. Horrible place

  • Christina Lewin
    ★★★★★ 8 months ago

    Was hired by this company and was on the books before I was even cleared to work. My first day to work they said be their at 2:30pm. I get a call that says it was 6:30am when I have morning class. First red flag! Get their at 2:30 and dont get to work until 20 min later. While I'm training I notice it is a SKILLED not assisted living. Second red flag! The E.D Kris belongs in her memory care unit. I would not recommend anyone work or live there. The kitchen staff puts their hands in the food while handing it out. And their meds are not even locked up properly.

  • Venessa Savala
    ★★★★★ 6 months ago

    The boss lady Kris is very rude and very hard to work for. I was a receptionist here manyyears

  • Catherine Cato
    ★★★★★ 8 months ago

    Will not provide refund due. Continue to withhold funds.

 

Other Information

Facility TypeResidential Care Elderly
OwnerNewman, Michael & Hamburg, Kirt
Facility AdministratorKristin Henson
Regional Office23
License StatusLicensed
Date Licensed2000-02-25
Date Closed0000-00-00
Date Of Last Visit2015-03-20
Inspection Visits5
Complaint Visits20
Other Visits13
Total Visits38
All Visit Dates03/20/2015, 02/26/2015, 02/10/2015, 12/11/2014, 11/19/2014, 11/19/2014, 11/19/2014, 10/08/2014, 10/08/2014, 07/08/2014, 03/11/2014, 02/25/2014, 01/29/2014, 07/23/2013, 07/23/2013, 07/23/2013, 07/23/2013, 07/17/2013, 06/17/2013, 05/07/2013, 04/23/2013, 04/
Inspection Visit Dates02/26/2015, 02/25/2014, 01/04/2013, 02/08/2012, 07/08/2011
Inspection Citation For Immediate Health Safety Or Rights Impact2
Inspection Citation For Potential Health Safety Or Rights Impact1
Other Visit Dates02/10/2015, 12/11/2014, 11/19/2014, 03/11/2014, 01/29/2014, 07/23/2013, 07/17/2013, 06/17/2013, 05/07/2013, 04/18/2013, 01/08/2013, 08/15/2012, 04/14/2011
Other Citation For Immediate Health Safety Or Rights Impact6
Other Citation For Potential Health Safety Or Rights Impact3
Complaint Citation For Immediate Health Safety Or Rights Impact7
Complaint Citation For Potential Health Safety Or Rights Impact6
Total Allegations33
Inconclusive Allegations12
Substantiated Allegations12
Unfounded Allegations9




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