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Eden Villa Castro Valley

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Reviews
Overall Rating 4.5 / 5.0 ★★★★★

  • Randy Hicks
    ★★★★★ 2 years ago

    My parents moved to Eden Villa Assisted Living in May of 2014. I have found the facility to be well run and managed and the staff to be kind and caring and attentive to the needs of residents. The nursing staff does a good job of providing necessary medications, attending to the medical needs of the residents and advising us of any particular problems. The handyman is excellent at helping with whatever issues might arise, and the front desk receptionist is kind and helpful and does a very good job. The staff provides lots of activities and entertainment for the residents and very nice meals three times a day and snacks. The facility also regularly sponsors dining in parties on holidays and special events which are fun to attend. My sister and I have always felt welcome when visiting and the management and staff have always been responsive to our needs and requests. My father recently passed away and we are grateful for the kind and loving support the facility provided to him and to us. My mother continues to reside there and the management and staff have been wonderful in providing her the support and assistance she needs. I certainly recommend that you consider Eden Villa as an assisted living facility.

  • Gregory Motta
    ★★★★★ 2 years ago

    I've had mom there for 2.5 years and she loves it. I rarely see her in her room, she is always out and about either in the garden, kibitzintg with the front desk or taking part in an activity. That really wasn't the case when we first got her there and we have seen a marked improvement in her disposition since arriving at Eden Villa. Prior to Eden Villa she slept quite a bit because she said she was bored. I really appreciate the effort made to get her out of shell and interacting again. Her room is always clean (and private) and the staff calls me when she runs out of personal items that aren't covered under pharmacy. I have quizzed the nursing staff several times about her meds and other care and they have always been on top of things everytime I checked. I have always thought Eden was well organized and cheery, but lately I have noticed they are "plusing" the grounds with new paint, landscaping, wall art, etc. Love the extra effort! I read somewhere to watch what maintenance is doing (or not doing) to help assess whether or not to join a facility or to continue to stay. I have reported a couple of items to maintenance at Eden and one was taken care on the spot and the other by 11AM the next day. Thanks to Jack and his staff (they even fixed mom's cable) for taking care of all the details that matter most to mom's happiness.

 

Other Information

Facility TypeResidential Care Elderly
OwnerPayne, Catherine
Facility AdministratorRosner, Patricia A
Regional Office15
License StatusLicensed
Date Licensed2006-12-04
Date Closed0000-00-00
Date Of Last Visit2015-05-01
Inspection Visits1
Complaint Visits6
Other Visits6
Total Visits13
All Visit Dates05/01/2015, 04/02/2015, 11/25/2014, 08/22/2014, 08/22/2014, 07/28/2014, 04/08/2014, 04/08/2014, 04/08/2014, 08/16/2013, 08/16/2013, 02/19/2013, 06/10/2011
Inspection Visit Dates2014-11-25
Inspection Citation For Immediate Health Safety Or Rights Impact3
Inspection Citation For Potential Health Safety Or Rights Impact6
Other Visit Dates05/01/2015, 04/02/2015, 08/22/2014, 07/28/2014, 08/16/2013, 02/19/2013
Other Citation For Immediate Health Safety Or Rights Impact6
Other Citation For Potential Health Safety Or Rights Impact1
Complaint Citation For Immediate Health Safety Or Rights Impact1
Complaint Citation For Potential Health Safety Or Rights Impact2
Total Allegations15
Inconclusive Allegations4
Substantiated Allegations4
Unfounded Allegations7




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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