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Townsend House

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Reviews
Overall Rating 4.2 / 5.0 ★★★★★

  • Jackie Carley
    ★★★★★ 2 years ago

    My mother-in-law lived at the Townsend House for many years and loved the facility and all the staff. They provided the best loving care, friendship, and everything else she could need or want. There was always entertainment, encouragement, love and care for the residents as needed or wanted. I thank them for giving my mother-in -law the most wonderful last days of her life. She truly loved living there and the family loved visiting because we and all the families were also treated special. An awesome care home and staff. I have told them that I am reserving my spot for the future!! Thank You so much for all you are and all you did!

  • Jeff Ford
    ★★★★★ 2 years ago

    The staff at Townsend House was extremely supportive and caring for my Mother as she declined in her health. I felt they always put her needs first, no matter what time of day. I am so grateful to them, they provided the 24 hour care that would have been impossible for my wife and I to provide. I have recommended them to any one that has asked about my experience- I would not go anywhere else. When you are faced with placing a loved one in a facility, you need to feel you can have the utmost trust in their abilities- the Townsend House staff is the best there is. I will always think of them fondly. Jeff Ford

  • Laura Cootsona
    ★★★★★ 2 years ago

    We came to Townsend House a little over two years ago while searching for an Assisted Living facility for my in-laws, in their late 80s. We were in a bit of a crisis: a sudden downturn in health, limited finances, and a short time table before they would need to move in. By the time we reached Townsend House we were at wits end. Once we met the team we were sure there must be something we hadn't asked because they were responsive, flexible, affordable, kind, expert and they had a room available. Fast forward two years and now we are sure that it was NO mistake that we came to TH (as we call it). When we walk into the front door, we are always welcomed by all the staff, fed any day of the week (no additional charge and excellent food), and feel like we've joined our home team. This team of caregivers is run by the owner. No corporate layer. Just real humans who love seniors and care deeply for them. Hair is done, earrings on, beds made, food prepared just as they like it (without being asked). When my father in law passed recently, the team was a gentle presence, shared a tear, and reached out to us and continue to love my mother-in-law. We look forward to our visits to TH. Its just like a home. Our home.

  • Cynthia Cleveland
    ★★★★★ a year ago

    My mom just moved here and seems to like the Townsend house, lots of activities to do. Still says the veggies are not cooked enough, but we all know you cook the vitamins out if you cook too much maybe one day there will be a happy medium. :)

  • Larry H
    ★★★★★ 2 years ago

    Three years ago I visited several small, medium and larger assisted living residences in Chico, California for my mom. Townsend House, as a medium sized place (30 to 35 residents), offered everything I was looking for: It was large enough to support numerous in-house activities (Bingo, Current event discussions, Group crosswords, Varieties of card games, etc.), yet small enough that the staff would know each resident intimately. Residents range in abilities and are very supportive of one another. The atmosphere is that of a home rather than a care facility. Meals are communal; medications are administered by staff; there are endless opportunities to engage in activities; singers and other groups visit to entertain (During Halloween, local elementary kids trick-or-treat at each resident's door); and, once or twice a month residents who wish to, are taken on a field trip to see almond blossoms, Christmas lights, Farmers Market, lunch, etc. Celebrations are organized for holidays such as Christmas, Mother's Day, St Patrick's, etc., and family is encouraged to join in. The staff is comprised of angels. They are professional and friendly, know each resident by name, and genuinely care about the well-being of each resident. All residents are treated with respect. The basic fees are fairly competitive, but there are add-ons for additional care (assistance with dressing, bathing, monitors for wandering, etc.) - the owner is very open about discussing the bottom line expenses. Overall, I couldn't be more pleased with moving my mom to Townsend. One day when she passes, I will look back knowing she was happy, safe, and well cared for her last few years.

 

Other Information

Facility TypeResidential Care Elderly
OwnerLang, Michael
Facility AdministratorLang, Michael
Regional Office25
License StatusLicensed
Date Licensed2008-08-01
Date Closed0000-00-00
Date Of Last Visit2013-02-21
Inspection Visits1
Complaint Visits0
Other Visits1
Total Visits2
All Visit Dates01/25/2013, 02/21/2013
Inspection Visit Dates2013-01-25
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates2013-02-21
Other Citation For Immediate Health Safety Or Rights Impact0
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact0
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations0
Inconclusive Allegations0
Substantiated Allegations0
Unfounded Allegations0




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