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Roy-Al Care

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  2. California
  3. Clovis Assisted Living Facilities
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Overall Rating 1.0 / 5.0 ★★★★★

  • Megan Cox
    ★★★★★ 2 years ago

    If I could give 0 stars I would. Everything seemed all good the first week, then the Owner started claiming she was never paid even though we had proof that she cashed the checks. Before entering a contract for my dad to stay there, she was given all of his medical information and she said it would be fine. Well after a couple of his dementia incidents (as you know it comes and goes) she called us saying they are not equipped to handle him unless we pay an additional $600 per month. We couldn't afford that so we were forced to make alternate care plans very quickly. 3 days before we were moving him out, she suddenly said oh no he can stay so she didn't want to pay us the prorated amount for the month because now it was our fault for breaking contract. The day we moved him he was soaking wet with urine and feces. They said since he was moving they didn't need to handle that! Apparently they also gave Hospice a hard time each time they visited because they didn't like them coming into their facility! I would never ever recommend this place, they owner is a loon and causes nothing but stress once she thinks she's got you locked in!

 

Other Information

Facility TypeResidential Care Elderly
OwnerRigon, Rudy
Facility AdministratorRigon, Rudy G.
Regional Office24
License StatusLicensed
Date Licensed2005-09-19
Date Closed0000-00-00
Date Of Last Visit2014-09-17
Inspection Visits4
Complaint Visits0
Other Visits6
Total Visits10
All Visit Dates09/17/2014, 12/03/2013, 10/19/2012, 09/27/2012, 09/25/2012, 10/12/2011, 09/27/2011, 04/21/2011, 04/20/2011, 04/15/2011
Inspection Visit Dates09/17/2014, 12/03/2013, 09/25/2012, 09/27/2011
Inspection Citation For Immediate Health Safety Or Rights Impact9
Inspection Citation For Potential Health Safety Or Rights Impact7
Other Visit Dates10/19/2012, 09/27/2012, 10/12/2011, 04/21/2011, 04/20/2011, 04/15/2011
Other Citation For Immediate Health Safety Or Rights Impact12
Other Citation For Potential Health Safety Or Rights Impact14
Complaint Citation For Immediate Health Safety Or Rights Impact0
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations0
Inconclusive Allegations0
Substantiated Allegations0
Unfounded Allegations0




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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