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Courtyards At Pine Creek

  1. Assisted Living
  2. California
  3. Concord Assisted Living Facilities
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Overall Rating 2.4 / 5.0 ★★★★★

  • K M
    ★★★★★ 2 months ago

    They neglected, abused and caused great pain to both of my parents during their stay. They are unsafe, unclean, and uncommitted to caring for their residents. Staff does the best they can but they are not supported by management either. It took us a while to see what was going on, unfortunately, and memory challenged residents can't report. They have changed owners about five times in the last couple of years and have no accountability to follow through with any of their obligations of care and safety. There are better places out there. The Kensington is a wonderful location for memory care if you need a referral.

  • Ilana Samuels
    ★★★★★ 2 months ago

    This place is not equipped to handle people effectively with memory problems, especially the agitation and confusion that often is present with memory care patients. Their first go-to is to 5150 a patient. They couldn't even manage to give my Dad his meds on time which would have prevented issues. There are some individuals who are nice but clearly no one is trained in memory care. Find a different place for your loved one, do NOT choose Tre Vista!

  • melissa aldis
    ★★★★★ 7 months ago

    These people I do not know how they take care of their patients if they are rude. Hanging up the phone on people. Scheduling for interviews and I came in and the front desk lady was rude. First she said " No called you for interview!" Then she said " Oh wait no she is sick." Then she was like no I don't know what time she's coming in. I called to speak to the manager and she just hung up on me. Let me remind you I live right across the streets and sometimes their patients Ben walking on the streets alone and sitting at the seven eleven gas station alone.

  • A. P.
    ★★★★★ 11 months ago

    i wouldn't recommend this assisted living to anybody. my father is a resident there right now it is really very bad starting from the executive director (who has been running the building with an expired certification/licence for 5 months) and staff turnover due to the way the ED runs the building. the services , the smell, head management really very bad. and they are always getting ding by the state and getting sold because they never make money.

  • Faamoemoeilealii Meki
    ★★★★★ 10 months ago


Other Information

Facility TypeResidential Care Elderly
OwnerKa-2 Associates, LLC
Facility AdministratorSue Capson
Regional Office15
License StatusLicensed
Date Licensed2010-12-14
Date Closed0000-00-00
Date Of Last Visit2015-05-18
Inspection Visits1
Complaint Visits47
Other Visits36
Total Visits84
All Visit Dates04/24/2015, 04/17/2015, 03/30/2015, 03/30/2015, 02/23/2015, 01/21/2015, 01/21/2015, 01/21/2015, 01/20/2015, 11/25/2014, 11/25/2014, 11/25/2014, 11/25/2014, 11/14/2014, 11/14/2014, 10/24/2014, 10/24/2014, 10/23/2014, 09/26/2014, 09/15/2014, 09/14/2014, 09/
Inspection Visit Dates2013-03-22
Inspection Citation For Immediate Health Safety Or Rights Impact4
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates04/17/2015, 03/30/2015, 01/20/2015, 11/25/2014, 11/14/2014, 10/24/2014, 10/23/2014, 09/26/2014, 09/15/2014, 09/14/2014, 09/13/2014, 09/12/2014, 07/24/2014, 06/12/2014, 05/01/2014, 03/21/2014, 03/06/2014, 10/31/2013, 10/31/2013, 10/22/2013, 09/30/2013, 08/
Other Citation For Immediate Health Safety Or Rights Impact30
Other Citation For Potential Health Safety Or Rights Impact31
Complaint Citation For Immediate Health Safety Or Rights Impact40
Complaint Citation For Potential Health Safety Or Rights Impact11
Total Allegations110
Inconclusive Allegations44
Substantiated Allegations41
Unfounded Allegations25

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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