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De Un Amor

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Reviews
Overall Rating 3.9 / 5.0 ★★★★★

  • Kevin Arnold
    ★★★★★ in the last week

    Caring staff. Especially attractive to people who value an open environment with few locks. Good, Home-cooked food.

  • Amanda Barusch
    ★★★★★ 9 months ago

    My father stayed at this place briefly. He had moderate dementia, which the staff were unable to manage. The facility is quite attractive. and homelike But, when staff were unable to manage my father's behavior, the owner Tyg, pressured my father's wife to remove him from the facility at once He nagged her relentlessly, failing to give the required notice, which I have learned is 30 days. We were unable to find a new place for dad to live in that time frame and she took him home. This had disastrous consequences which resulted in dad's hospitalization and significant deterioration of his health and abilities.

  • Tony p
    ★★★★★ 2 years ago

    Highly recommend! I am a Registered Nurse working in Santa Cruz county for over 13 years and this is the FIRST place I always recommend. De Un Amor staff live up to their name. The staff will accommodate your needs. Tryg, the owner is on site and very open and approachable. The staff really do provide excellent care unlike some other profit driven facilities.The facility is kept very clean and the food is good.

  • Alex Ortiz
    ★★★★★ 2 years ago

    Bait and switch operation. The owner, Tryg Thorensen, assured us that he could provide experienced care for my grandmother's medical issues. The staff is not well trained to take care of residents that require oxygen. They prepare poor quality food that includes half a white bread sandwich and Cheetos. Her calls at night for help were consistently ignored. We repeatedly found my grandmother soaked in urine, cold, and not blanketed. She later developed an infection that had been untreated for a week. The owner threatened to evict my 92-year old wheelchair-bound grandmother because he claimed that she was too "demanding." We were required to pay for private 24-hour care in addition to the fees to De Un Amor because they simply would not provide the care that she needed. We finally were able to move my grandmother to a new facility where she is receiving better care.

  • Cathy PIeratt
    ★★★★★ 2 years ago

    My mother has been enjoying living at De Un Amor for the past year. I moved her there after a long wait list finally opened up. She was in two other places prior that were not comparable to the loving, attentive, constant supervision that she receives now. I feel relieved knowing that she is so well taken care of in such a beautiful environment. The fresh food that is prepared for each meal (some of it is grown in the garden) smells and is delicious. The residents truly enjoy the company and help of the longterm staff. They are sweet, gentle and patient with each resident. The home is super clean and is decorated for every holiday. It is a pleasure to spend time visiting there. Always sunny and warm on the spacious patios and surrounding decks. If there is a need for your family member to have that special care there isn't another place I would consider recommending then De Un Amor.

 

Other Information

Facility TypeResidential Care Elderly
OwnerDe Un Amor, Inc.
Facility AdministratorFletes, Maricela
Regional Office26
License StatusLicensed
Date Licensed2005-01-01
Date Closed0000-00-00
Date Of Last Visit2015-01-16
Inspection Visits2
Complaint Visits3
Other Visits5
Total Visits10
All Visit Dates01/16/2015, 12/02/2014, 09/24/2014, 09/10/2014, 09/10/2014, 11/20/2013, 08/02/2013, 08/02/2013, 11/15/2011, 09/08/2011
Inspection Visit Dates09/10/2014, 08/02/2013
Inspection Citation For Immediate Health Safety Or Rights Impact4
Inspection Citation For Potential Health Safety Or Rights Impact11
Other Visit Dates12/02/2014, 09/24/2014, 09/10/2014, 11/20/2013, 08/02/2013
Other Citation For Immediate Health Safety Or Rights Impact3
Other Citation For Potential Health Safety Or Rights Impact4
Complaint Citation For Immediate Health Safety Or Rights Impact1
Complaint Citation For Potential Health Safety Or Rights Impact2
Total Allegations10
Inconclusive Allegations2
Substantiated Allegations3
Unfounded Allegations5




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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