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Cross Creek Cottage

  1. Assisted Living
  2. California
  3. Costa Mesa Assisted Living Facilities
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Overall Rating 2.8 / 5.0 ★★★★★

  • Genny Carter
    ★★★★★ a year ago

    It's a lovely place, with staff who really care about each resident. It's not a "Shee Shee la la" brand new house facility, but an older, quaint home that IS clean. You can tell that immediately when you enter. It does NOT smell like a rest home AT ALL.The general vibe of the residents and home is altogether a positive one. The hospice residents are also clean and cared for no matter how difficult the individual situations might be. Good humor, heathy food, kind & astute staff. A full stock of clean bedding and linens are always on hand& changed daily.

  • Leanne Miller
    ★★★★★ 2 years ago

    Caregivers not attentive to residents. Don't let the photos fool you. No activites for residents. Very dirty. Care is poor at best. One caregiver is good. Weekend staff is awful. Unexplained falls reported. Can't recommend. Research their defencies and call Ombudsman.

  • Karen McMasters
    ★★★★★ 2 years ago

    If I could give 0 stars I would. Home is filthy, residents are neglected. My father was there 4 months and lost 20 lbs. Thankfully I was able to move him. I wish I could save the rest of the residents stuck there.

  • hello there
    ★★★★★ a year ago


Other Information

Facility TypeResidential Care Elderly
OwnerCross Creek Care, Inc.
Facility AdministratorWinifred Wilson
Regional Office22
License StatusLicensed
Date Licensed1998-12-16
Date Closed0000-00-00
Date Of Last Visit2014-07-23
Inspection Visits3
Complaint Visits0
Other Visits2
Total Visits5
All Visit Dates07/23/2014, 07/23/2013, 04/11/2012, 11/23/2011, 11/16/2010
Inspection Visit Dates07/23/2013, 11/23/2011, 11/16/2010
Inspection Citation For Immediate Health Safety Or Rights Impact2
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates07/23/2014, 04/11/2012
Other Citation For Immediate Health Safety Or Rights Impact0
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact0
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations0
Inconclusive Allegations0
Substantiated Allegations0
Unfounded Allegations0

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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