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Regency Grand At West Covina

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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • Bonnie Merrick
    ★★★★★ a year ago

    My mother-in-law has been here for over a year now. She is in the assisted living side. She is well cared for and the people that work here are very nice. They have an excellent chef because the food we've eaten has always been good. There are always nice events planned for the holidays. Overall we have been very happy with the Regency Grand.

  • Susie Reker
    ★★★★★ 2 years ago

    I lost my dog Ladybug and the facility took her in and called me. If it wasn't for those nice people, my dog would probably be dead. Grand Ave is a very busy street. They actually found my dog twice. Thank you all at Regency Assisted Living.

  • Linda Cao
    ★★★★★ 5 months ago

  • Kerry Rice-Martin
    ★★★★★ a year ago

 

Other Information

Facility TypeResidential Care Elderly
OwnerBdc/West Covina II, LLC,Bpm Senior Living Company
Facility AdministratorGreene, Nichole
Regional Office28
License StatusLicensed
Date Licensed2010-02-17
Date Closed0000-00-00
Date Of Last Visit2015-05-27
Inspection Visits1
Complaint Visits9
Other Visits10
Total Visits20
All Visit Dates10/17/2014, 04/10/2014, 04/10/2014, 11/19/2013, 11/19/2013, 11/19/2013, 11/19/2013, 08/29/2013, 01/09/2013, 10/25/2012, 12/22/2011, 12/08/2011, 12/08/2011, 10/07/2011, 09/26/2011, 07/14/2011, 07/14/2011, 03/14/2011, 03/14/2011, 06/15/2010
Inspection Visit Dates2011-03-14
Inspection Citation For Immediate Health Safety Or Rights Impact1
Inspection Citation For Potential Health Safety Or Rights Impact1
Other Visit Dates04/10/2014, 04/10/2014, 11/19/2013, 12/08/2011, 12/08/2011, 10/07/2011, 07/14/2011, 07/14/2011, 03/14/2011, 06/15/2010
Other Citation For Immediate Health Safety Or Rights Impact1
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact0
Complaint Citation For Potential Health Safety Or Rights Impact2
Total Allegations8
Inconclusive Allegations6
Substantiated Allegations1
Unfounded Allegations1




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