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Downey Retirement Center

  1. Assisted Living
  2. California
  3. Downey Assisted Living Facilities
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Overall Rating 2.2 / 5.0 ★★★★★

  • Shirley Henry
    ★★★★★ a month ago

    Decent. Doesnt smell, staff does their job; always friendly and helpful. At times, they are short staff in the memory care unit. My mom was there for 3+ yrs until her death. The problems I had was I purchased expensive lotions and soaps for mom's dry skin and even though they were locked up and her name was written (with a blk marker) on them, they came up missing; from the beginning clothes, sheeting, and blankets are (i guess) mixed in the general wash...very few ended up in her room even though her name was marked on them (not really a big deal, so i started buying used clothing for her since she would ruin them with human waste).

  • Lisa Spring
    ★★★★★ a month ago

    Just horrible customer service. Drove an hour and half to visit grandma just to be told I can't see her. Didn't think to mention that when I called this morning!

  • Frank Castro
    ★★★★★ 4 weeks ago

    Don't send your family here unless you want them to be in prison

  • celina Rodriguez
    ★★★★★ 7 months ago

    This place is horrible, take my advice, stay away, this is more like a prison than anything else, the place is also hunted, the administrator is loca,the review with five star is the administrator, she loves herself too much that she sends postcards and flowers to herself,

  • K Kent
    ★★★★★ 11 months ago

    Friendly staff, great location, large rooms. New management is great!

 

Other Information

Facility TypeResidential Care Elderly
OwnerBrookshire Partners
Facility AdministratorAdam Zenou
Regional Office28
License StatusLicensed
Date Licensed1986-12-01
Date Closed0000-00-00
Date Of Last Visit2015-06-16
Inspection Visits2
Complaint Visits80
Other Visits15
Total Visits97
All Visit Dates05/01/2015, 05/01/2015, 04/27/2015, 04/27/2015, 12/16/2014, 12/16/2014, 12/03/2014, 11/04/2014, 10/29/2014, 10/23/2014, 10/23/2014, 10/15/2014, 10/15/2014, 09/23/2014, 09/19/2014, 08/21/2014, 08/15/2014, 06/26/2014, 06/26/2014, 04/04/2014, 03/18/2014, 02/
Inspection Visit Dates01/16/2013, 11/30/2011
Inspection Citation For Immediate Health Safety Or Rights Impact4
Inspection Citation For Potential Health Safety Or Rights Impact3
Other Visit Dates10/15/2014, 12/27/2013, 12/16/2013, 11/25/2013, 11/20/2013, 11/20/2013, 10/04/2013, 08/28/2013, 08/19/2013, 05/19/2013, 05/03/2013, 03/08/2013, 02/02/2012, 01/25/2012, 11/09/2010
Other Citation For Immediate Health Safety Or Rights Impact2
Other Citation For Potential Health Safety Or Rights Impact9
Complaint Citation For Immediate Health Safety Or Rights Impact11
Complaint Citation For Potential Health Safety Or Rights Impact28
Total Allegations140
Inconclusive Allegations91
Substantiated Allegations34
Unfounded Allegations15




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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