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Aerie Meadows Care Home

  1. Assisted Living
  2. California
  3. El Cajon Assisted Living Facilities
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About Aerie Meadows Care Home

We welcome you to come visit and experience for yourselves the peaceful setting and beauty of Aerie Meadows Care Home. We are a 6-bed Residential Care Facility for the Elderly. We provide services for Adults 60 yrs. and older. Our Assisted Living Care Home experience for over 10 yrs. has encompassed all levels of care, including; independent, slight memory loss, all stages of Alzheimers/Dementia Care as well as Hospice Care.


Overall Rating 0.0 / 5.0 ★★★★★

  • Michele Pooley
    ★★★★★ 7 years ago

    I am sure you have heard the term, "a wolf in sheep's clothing". Well, our family couldn't get our Mother out of this place fast enough! The owners (Jan & John) portray themselves to be kind and devout christian individuals but trust me, they are, in my opinion, "the devil in disguise." At a time when we were heartbroken and distraught about finding the right care option for our ailing Mom, Jan took advantage of our emotions and made us empty promises for the best in care for our Mom. We were so relieved and hopeful that Mom would be in a perfect place to live out her years needing 24/7 care. While the look of the home is quaint and it is clean, the reality of the situation nullifies any of that. What the reality is, is that Jan especially, is mentally unpredictable in her attitude towards the patients and their families. She exhibits alarming emotional/psychotic tendencies such as being quick to anger and yell, lying to patients and their families about daily occurrences and preaching about her religious beliefs; she told us that no one can tell her what to do, even when it comes to simple and realistic family wishes for our relative's care. As far as our direct family experience with Aerie Meadows I can say this: We were repeatedly lied to about the actual cost of Mom's care, even after documents and a 3 hour initial orientation was done. For example, we were unexpectedly billed for additional "incontinence care supplies" of $500 per month and were told (after the fact) that if Jan had to use a manual lift to get Mom out of bed it would be an additional $600 per month. None of this was discussed during the signing of the contract for Mom's care. And because our family had never been in this situation, we did not know every right questions to ask during a very difficult time for us. My Mom became terrified that Jan was going to hit her. Jan would yell at my Mom and "get in her face". She would care for Mom in an impatient manner and her overall vibe would be hostile, and then later she would act as sweet as any human can act. Our Mom tells us she witnessed Jan being impatient and "mean" to the other patients too. These patients were unable to communicate and were wheelchair bound so they couldn't respond to anything Jan did to them. One of the other patients told our Mom that she loaned Jan a large sum of money (thousands)and that Jan is now refusing to repay it. Jan has yelled at and offended each member of our family who has tried to reason with her. We have all tried to discuss our Mom's care with Jan and John but instead were met with anger and accusations. She once told us that she was sick of our family. It's like there is a "switch" that goes on/off with Jan and if you reach that point, she shuts completely down and will not discuss anything with you beyond her yelling and accusations. We found her to be absolutely impossible to deal with. Horrible, horrible, horrible and sad. There are a lot of other things that were completely unacceptable; so much so that in fact we contacted APS (Adult Protective Services). Shortly after our Mom left, we learned that another family pulled their Mom out of there as well.



  • Educational Classes and Groups
  • Events designed for Memory Impaired
  • Fitness Classes and Groups
  • Live Entertainment
  • Planned Social and Family Events
  • Recreational Activities
  • Religious Observances


  • Activity Room
  • Central Dining Room
  • Central Living Room
  • Laundry Facilities
  • Security: 24 Hour
  • Washer/Dryer
  • Wheelchair Access


  • Individualized Care Plans
  • Meal Planning
  • Pastoral Care Program
  • Provide Memory Care
  • Respite Care
  • Transportation


  • Hospice
  • Independent Living
  • Memory Care
  • Personal Care
  • Respite/Short Term

Personal Care

  • Activities of Daily Living
  • Beauty and/or Hair Care
  • Incontinence Care
  • Medication Management

Apartment Features

  • Dining Room
  • Living Room
  • Private Rooms


  • 24 Hour Staff
  • Physician On-Call

Home Helpers

  • Plan, Prepare & Clean-Up Meals
  • Provide Light Housekeeping

Other Information

Facility TypeResidential Care Elderly
OwnerMenzie Lillian J.
Facility AdministratorLillian Menzie
Regional Office08
License StatusLicensed
Date Licensed2006-12-18
Date Closed0000-00-00
Date Of Last Visit2012-06-15
Inspection Visits1
Complaint Visits3
Other Visits1
Total Visits5
All Visit Dates06/15/2012, 06/15/2012, 06/15/2012, 11/21/2011, 12/30/2010
Inspection Visit Dates2011-11-21
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates2012-06-15
Other Citation For Immediate Health Safety Or Rights Impact1
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact1
Complaint Citation For Potential Health Safety Or Rights Impact1
Total Allegations5
Inconclusive Allegations2
Substantiated Allegations2
Unfounded Allegations1

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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