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Nora's Home Care 2

  1. Assisted Living
  2. California
  3. Fair Oaks Assisted Living Facilities
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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Ginette Johnston
    ★★★★★ 2 weeks ago

    We couldn't ask for better care for our Mom who has Alsheimers in these last three years.

  • Jeff Aitken
    ★★★★★ a year ago

    Mom's been there 3 years. Wonderful staff. Nora is easy to work with. Only the relative lack of recreation keeps it from a 5 in my book.

  • Debra T.
    ★★★★★ 4 years ago

    I had high hopes for Nora's Care Home, for my mother, but Nora changed my pricing within 3 weeks, gave my mom 2 to 3 sleeping pills a day plus anxiety meds, and tried to get me to go to her "rehab" classes with her. Included in her agreed services were to take my mom to the doctor in her Lexus and pick up prescriptions. Instead, my poor mom was placed in an automatically lifting recliner with nobody watching her, and they tucked the remote in the cushion (one would think they'd consider UNPLUGGING it...) and my mom found the remote, thought it was for the television, and she was flung out, breaking her hip and arm, and causing 3 metal posts to be placed in her hip. The surgery was over before they EVEN called me. The next week, she moved a prescription further away, called me and told me to get it about 20 minutes before they closed, then Friday dumped my mother in the emergency room. I was not told this either. The hospital called me about 3:30 and asked me WHY my mom was there, and I called and got the rx moved so I could pick it up. It was not a pain med nor her Alzheimer's med, but a cholesterol med. The nurses were livid and said this is called "dumping" and is a felony. Next thing I know, Nora reported ME for abusing and neglecting my mother, and I had to deal with social workers and the Attorney General's office to be able to tell my side of the story. Now, Nora is being investigated. Make your own decision, but don't fall for her quiet "charm" and supposed sincerity.

 

Other Information

Facility TypeResidential Care Elderly
OwnerNora's Home Care Inc.
Facility AdministratorBerci, Eleonora
Regional Office23
License StatusLicensed
Date Licensed1998-01-07
Date Closed0000-00-00
Date Of Last Visit2015-06-17
Inspection Visits1
Complaint Visits1
Other Visits3
Total Visits5
All Visit Dates06/17/2015, 05/05/2014, 10/24/2013, 10/24/2013, 01/07/2013
Inspection Visit Dates2013-01-07
Inspection Citation For Immediate Health Safety Or Rights Impact2
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates06/17/2015, 05/05/2014, 10/24/2013
Other Citation For Immediate Health Safety Or Rights Impact1
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact1
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations1
Inconclusive Allegations0
Substantiated Allegations1
Unfounded Allegations0




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