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Cottonwood Court

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Ernie Chavez
    ★★★★★ 2 weeks ago

    I was shocked to hear my good friend's daughter, Cassandra Philip, works with old people. This woman has abandoned her own disabled dying mother. She is a nice old woman who I've seen be taken advantage of repeatedly. She has a big heart and tries to help everyone. My dad tries to help her but doctors say he doesn't have long. He says she tries to hide her pain but she cries a lot. Why do you hire people who don't even take care of their own?

  • Glenn Abraham
    ★★★★★ 5 months ago

    My uncle lived at Cottonwood and was well cared for until his death. The staff was very compassionate.

  • Employee Overwork
    ★★★★★ 10 months ago

    The management is awful Polly is fake and talks awful about present and future family's. Annette is Polly's puppet she doesn't know what she is doing. Steve treats his staff like dirt and his food is second class. Andrew has no people skill and has a short fuse. All other management left because of them. They say," staff can be replace and are useless." As a employee my residents tell me that they are tired of the changes and firing because there's new staff all the time. Westmont is the new management so theres going to be firing and new westmont staff coming in. There's going to be a increase of rent and new construction. In the building. They will not tell you this at first because they want to get your move in check. Also beware of the front desk they use them too notify us that there's a tour coming by announcing it in our walkie so we can put some residents in their room or to force us to talk positive about this place. So skip the front desk and come in to see the true service they have in memory care and assisting living . Tell Polly you would like to tour it by yourself and she will not let you. Talk to the residents and ask about the above information and they will agree and other managers will try to stop you because they don't want people touring individually because they want that move in check and to fill their buildings. Beware don't bring your love one here. Ask questions and talk to residents that voice their concern.

  • GABRIELE HANICKEL
    ★★★★★ a year ago

    Annette Gomez is an excutive director and Carly Schramm is Memory Care supervisor in Cottonwood Court. For them to leave a 5 star rating is a conflict of interest. Be aware.

  • Marissa Drinkhouse
    ★★★★★ 2 years ago

    This community is AMAZING. The Executive Director Polly Stacy is the nicest woman in the industry. She truly loves the residents as if they are her family. She holds her staff to high standards. This is a 5 star community!

 

Other Information

Branch 1

Facility TypeResidential Care Elderly
NameCottonwood Court
OwnerFresno Millbrook LLC, Seniority, Inc.
Facility AdministratorStacy, Jim
Street7442 N. Millbrook Avenue
CityFresno
StateCA
Zip93720
CountyFresno
Regional Office24
Capacity113
License StatusLicensed
Date Licensed2009-08-03
Date Closed0000-00-00
Date Of Last Visit2015-06-09
Inspection Visits1
Complaint Visits5
Other Visits1
Total Visits7
All Visit Dates06/09/2015, 07/16/2014, 01/10/2014, 12/19/2013, 10/25/2012, 11/19/2010, 09/07/2010
Inspection Visit Dates2014-07-16
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact1
Other Visit Dates2013-12-19
Other Citation For Immediate Health Safety Or Rights Impact1
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact4
Complaint Citation For Potential Health Safety Or Rights Impact5
Total Allegations15
Inconclusive Allegations3
Substantiated Allegations9
Unfounded Allegations3

Branch 2

NameCottonwood Court Memory Care
OwnerFresno Millbrook, LLC, Seniority, Inc.
Street7468 N. Millbrook Avenue
Capacity52
Date Licensed2009-08-06
Date Of Last Visit2014-07-16
Complaint Visits4
Other Visits10
Total Visits15
All Visit Dates08/16/2014, 07/16/2014, 07/15/2014, 07/03/2014, 04/25/2014, 04/25/2014, 04/25/2014, 01/23/2014, 10/22/2013, 08/18/2011, 07/20/2011, 04/22/2011, 03/14/2011, 01/13/2011, 01/12/2011
Inspection Visit Dates2014-07-15
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates07/16/2014, 07/03/2014, 04/25/2014, 10/22/2013, 08/18/2011, 07/20/2011, 04/22/2011, 03/14/2011, 01/13/2011, 01/12/2011
Other Citation For Immediate Health Safety Or Rights Impact4
Other Citation For Potential Health Safety Or Rights Impact4
Complaint Citation For Immediate Health Safety Or Rights Impact0
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations9
Inconclusive Allegations6
Substantiated Allegations0




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