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Twilight Haven

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  2. California
  3. Fresno Assisted Living Facilities
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Overall Rating 2.8 / 5.0 ★★★★★

  • ben hicks
    ★★★★★ 2 months ago

    This place is horrible, my brother was here for almost 4 months, and he lost 38 lbs because of diarrhea. He never once seen a dr there!! The staff told him to go number one and number two in his diaper, so they could ignore his service light he turns on when he has to go to the bathroom!! He can walk with a walker. I always had to brush his teeth because they wouldn't do it, or clip his nails. They have 3 Dr.s there that don't come in to see the patients they just write refills and keep their patients loaded so they don't bother them! Ombudsman needs to get involved with this place. One thing I will say is the head of nursing is an exceptional person and really tries to address your concerns, but there's only so much she can do One more thing they stole my brother's cell phone there it had to be someone that works there.

  • annette morales
    ★★★★★ a year ago

    If I could give no stars I would. This place is very dirty I worked there about 3 weeks and saw so many roaches inside many rooms. Some patients said there always on wall curtains and floors. They reported it and nothing got down. I put request for bugs but still nothing. Dsd and adon play the part like they care. I received notice because I striped beds and cleaned beds myself. I was told thats why we have house kerpers. The rooms and beds smell like urine. They also believe that since there are care plans for residents that fight kick call names because they don't want to get out of beds that they have to be forced to get out of beds. PLEASE DON'T PUT YOUR FAMILY IN THIS PLACE. THEY SUCK

  • Marilyn Manuel
    ★★★★★ a year ago

    Staff, Nurses and CNA's are wonderful, happy with care our mother has received. ??

  • Doug alves
    ★★★★★ 2 months ago

  • Jim Wilson
    ★★★★★ 9 months ago


Other Information

Facility TypeResidential Care Elderly
OwnerTwilight Haven Inc.
Facility AdministratorRamirez, Sylvia
Regional Office24
License StatusLicensed
Date Licensed1972-12-07
Date Closed0000-00-00
Date Of Last Visit2015-05-26
Inspection Visits3
Complaint Visits6
Other Visits9
Total Visits18
All Visit Dates05/26/2015, 05/26/2015, 04/17/2015, 07/25/2014, 03/19/2014, 09/12/2013, 09/11/2013, 12/26/2012, 12/08/2011, 08/18/2011, 05/19/2011, 02/04/2011, 02/04/2011, 12/13/2010, 12/13/2010, 09/28/2010, 09/27/2010, 07/14/2010
Inspection Visit Dates12/26/2012, 12/08/2011, 07/14/2010
Inspection Citation For Immediate Health Safety Or Rights Impact4
Inspection Citation For Potential Health Safety Or Rights Impact3
Other Visit Dates05/26/2015, 05/26/2015, 04/17/2015, 07/25/2014, 09/11/2013, 02/04/2011, 12/13/2010, 09/28/2010, 09/27/2010
Other Citation For Immediate Health Safety Or Rights Impact4
Other Citation For Potential Health Safety Or Rights Impact5
Complaint Citation For Immediate Health Safety Or Rights Impact0
Complaint Citation For Potential Health Safety Or Rights Impact1
Total Allegations7
Inconclusive Allegations0
Substantiated Allegations1
Unfounded Allegations6

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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