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Brookdale Garden Grove

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  2. California
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Overall Rating 2.8 / 5.0 ★★★★★

  • Nenita Moromi
    ★★★★★ a month ago

    This facility is so nasty, dirty, the rooms of the residence here are not cleaning everyday specially in memory care, the detector here is unlawful, unprofessional, we as a worker need to beg them to ask for diaper for the residence, beg them to give us Trask bag, beg them to give as cleaning supplies, housekeeper clean only once a week in memory care, they give small Amount of food... I feel so sorry to the elderly or residence here.... I will never ever recommend this facility to anyone... the director working there together with her dog...unprofessional.... this how they run this facility.. { be aware to this facility.}... i work here for a month and 2 weeks, I can't tolerate what their doing to the elderly, I feel so sorry to the residents living here....

  • Deborah Shields
    ★★★★★ a year ago

    Most of the staff are good, caring people. I really liked the set up and the fact my mom could keep her cats. We did have an issue with theft so can't give them more than three stars.

  • Debb P
    ★★★★★ a year ago

    I had an interview for a part-time position as a receptionist, and I felt as though I was being attacked by the administrator allegedly she was very unprofessional, she asked me the most horrific question I've ever been asked. During a interview Especially in this day and age, on how would I handle her if she was having a bad day and were to walk up to me, and start yelling at me and telling me off, how would I handle a situation like that? I felt as though, how do you answer a question like that? especially with people today who are just pulling out guns and killing people even at schools I felt threatened and it didn't help her being sick she looked like she had the flu and closed the door, mind you with no ventilation and now I feel like I'm coming down with something. She had a dog in the office and the dog lunged at me she was able to control her pet thank God or I would have gotten bit. It was just a very unprofessional odd experience. I felt like I was in the movie, The Devil Wears Prada as if I was interviewing for a job at the White House. Very, very unprofessional she needs A class in customer service. Considering her title of administrator.

  • Kenny Lindberg
    ★★★★★ a year ago

  • sabry kamel
    ★★★★★ a year ago

 

Other Information

Facility TypeResidential Care Elderly
OwnerEmeritus Corp & Summerville At Cobbco, Inc
Facility AdministratorViolet Lazarescu
Regional Office22
License StatusLicensed
Date Licensed1998-08-25
Date Closed0000-00-00
Date Of Last Visit2015-04-01
Inspection Visits1
Complaint Visits8
Other Visits6
Total Visits15
All Visit Dates04/01/2015, 12/15/2014, 10/02/2014, 08/08/2014, 10/04/2013, 09/26/2013, 07/15/2013, 07/10/2013, 01/11/2013, 11/13/2012, 10/30/2012, 09/21/2012, 09/20/2012, 06/20/2012, 04/22/2011
Inspection Visit Dates2012-06-20
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates10/02/2014, 08/08/2014, 10/04/2013, 07/10/2013, 01/11/2013, 09/21/2012
Other Citation For Immediate Health Safety Or Rights Impact0
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact3
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations11
Inconclusive Allegations0
Substantiated Allegations3
Unfounded Allegations8




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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