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Elmcroft Of La Mesa

  1. Assisted Living
  2. California
  3. La Mesa Assisted Living Facilities
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Reviews
Overall Rating 4.6 / 5.0 ★★★★★

  • Alex Kasa
    ★★★★★ 8 months ago

    What makes Elmcroft unique is that the entire staff at Elmcroft from the caregivers to the admissions team are educated on dementia and the aging process. I visit weekly and can say that each time i am in, residents are gathered around the common area engaging in activities, which i feel is important for simulation and overall happiness. I would be satisfied with my family member at Elmcroft because I confidently know that they would be safe and cared for.

  • Krista DeLille
    ★★★★★ 5 months ago

    I cannot say better things about the care, service, and accommodation this facility offers. My 94 year old grandmother has entered a phase in her life in which it is too much for us as a family to care for her, and the time has come that she transition to a memory care facility. It's been a long time coming and very difficult realization for our family. My mother (her daughter and current care taker) and I toured over 8 facilities in the San Diego Area and were most touched and impressed by the level of empathy and attentiveness shown at Elmcroft. I can't say enough about Rosalind Raimondi and LaVonne Hanes, but I will try. These women are so amazing they deserve much more than my thanks. They have gone above and beyond their normal "work" parameters to ease the stress of the move and accommodate our family needs and preferences. They even went so far as to meet me at my car out front to discuss move logistics since my two children were sleeping in the car. As if that wasn't enough, they went even further out of their way to accommodate getting the paperwork executed to have everything ready in advance so my grandma can feel at home when she arrives. You can tell they truly care about not only their residents, but their loved ones as well. I couldn't be more confident in the Elmcroft staff as our new extended family we are welcoming into our lives as we transition my grandma into their care. Thank you, thank you, thank you! Sincerely, Krista and the kids ;-)

  • Nadia Loney
    ★★★★★ 8 months ago

    I just want to say thank you to everyone working here for doing an incredible job! I recently went on a tour and it exceeded expectations. It is clear that the staff care about the residents and the facility is very open and welcoming. Thank you again!

  • Josh Vazo
    ★★★★★ a year ago

    I walked into Elmcroft of La Mesa for the first time this past Friday. My first impression was very home like. You walk into a nice living room with a cozy fireplace, friendly staff and smiles all around. I had the opportunity to sit down with the Executive Dierector, I was impressed with his compassion and care for his residents. My overall impression was very positive. As a previous social worker myself, I can say your loved one will be in great hands at Elmcroft of La Mesa.

  • Taylor Rehak
    ★★★★★ a year ago

    I just want to say how wonderful Elmcroft of La Mesa is. It's been really hard watching my mom struggle to be my grandfather's caretaker. My mom finally moved my grandfather in to Elmcroft of La Mesa and when we visited on Thursday and saw him participating in activities and actually smiling I was overwhelmed with joy and my mom's relief was palpable! I'm so happy that my mom gets to be my grandfather's daughter again and that we don't have to worry anymore because we know he is getting the care he needs!

 

Other Information

Facility TypeResidential Care Elderly
OwnerLa Mesa Operations, LLC
Facility AdministratorKellie Ann Pacheco
Regional Office08
License StatusLicensed
Date Licensed2008-03-14
Date Closed0000-00-00
Date Of Last Visit2015-06-10
Inspection Visits1
Complaint Visits5
Other Visits11
Total Visits17
All Visit Dates06/10/2015, 06/10/2015, 05/14/2015, 05/14/2015, 04/23/2015, 04/23/2015, 04/08/2015, 04/08/2015, 04/08/2015, 02/26/2015, 02/12/2015, 12/17/2014, 03/14/2014, 04/19/2013, 01/10/2012, 04/28/2011, 02/23/2010
Inspection Visit Dates2015-02-12
Inspection Citation For Immediate Health Safety Or Rights Impact1
Inspection Citation For Potential Health Safety Or Rights Impact2
Other Visit Dates06/10/2015, 06/10/2015, 05/14/2015, 05/14/2015, 04/23/2015, 04/23/2015, 04/08/2015, 04/08/2015, 02/26/2015, 03/14/2014, 01/10/2012
Other Citation For Immediate Health Safety Or Rights Impact2
Other Citation For Potential Health Safety Or Rights Impact3
Complaint Citation For Immediate Health Safety Or Rights Impact1
Complaint Citation For Potential Health Safety Or Rights Impact1
Total Allegations7
Inconclusive Allegations3
Substantiated Allegations2
Unfounded Allegations2




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