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Oakdale Of La Mesa

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  2. California
  3. La Mesa Assisted Living Facilities
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Reviews
Overall Rating 3.6 / 5.0 ★★★★★

  • Dana Belcher
    ★★★★★ a month ago

    My mother in law has been a resident at the Montera since August 2018. The staff is very kind and caring. She enjoys the food and has made many friends. There have been minimal issues with the care she receives and when I have had a concern, it was addressed quickly and professionally. The front desk staff always greet us when we come to visit mom. The renovations are just lovely. Most of all, my mother in law feels comfortable and has expressed that she likes the med techs who support her in her activities of daily living. Shout out to Oscar at the front desk for making us feel so welcomed and to Brooke who has been incredibly responsive and helpful.

  • Isaac Whiting
    ★★★★★ 2 weeks ago

    My grandmother Pat Lindley has been living here for almost 2 1/2 years. She wasn't sure about it at first but, just a week after moving in, she decided to stay. I started to visit shortly after she moved in and I love it. I love going to Friday church service with her. The people are really nice. Grandma seems to be thriving here and she seems to be well taken care of. Thank you for taking care of Grandma. As long as she's still kicking, I will keep coming.

  • Monserrat Margritz
    ★★★★★ a month ago

    New management is working hard to make positive changes. Great support from Corporate. Compassionate and caring staff working very hard to provide the best care and take great care of seniors. Kind souls with big hearts??

  • W Heisenberg
    ★★★★★ 5 months ago

    My family member was a resident at the Montera for over a year. If only the facility itself was a great as the staff was. Outside of the common areas (which were recently nicely upgraded), the rest of the place definitely lacks eye appeal. That said, the quality of care is most important, and the Montera is very good in this regard.

  • Vladimir Taylor
    ★★★★★ a month ago

    I used to work here for over a year so I can give an insiders account. First off, Lindsey Labradore, the dining manager is Hitlerian and harasses employees. Higher ups like Mercedes and Melody hide the three + reports and protests against her from staff. Which, may I add, is illegal. All reports are supposed to go straight to HR; the corruption is blatant. Even the residents complain only to be swept under the rug. Sanitation is horrible. Let me tell you, I was dishwasher. Those facilities are not clean enough to where I would send my family. Employees leave chores undone, leave early and purposely start drama. The staff is rarely ever united. Lindsey Labradore abuses her privileges, taking three or four meals when were allowed one. She bullies kitchen staff and screams almost constantly. She handles food without washing her hands which is disturbing considering she's scratching her butt half the time. She works part time staff easily 40 hour week yet refuses to give them benefits. The care staff are similarly inept. The flu hit the staff and only 48 hours after were warnings released. While having diarrhea and vomiting I was cleared to work, which should be a huge turn off considering I was a dishwasher. In and of itself that facility is not a safe haven for your loved ones.

 

Other Information

Facility TypeResidential Care Elderly
OwnerLake Murray Holding LLC/Westliving Mngmnt LLC
Facility AdministratorKathy Naber-Jordan
Regional Office08
License StatusLicensed
Date Licensed2010-02-18
Date Closed0000-00-00
Date Of Last Visit2015-05-26
Inspection Visits1
Complaint Visits12
Other Visits10
Total Visits23
All Visit Dates05/26/2015, 04/15/2015, 04/08/2015, 01/20/2015, 12/30/2014, 11/20/2014, 11/20/2014, 09/26/2014, 09/26/2014, 07/29/2014, 07/28/2014, 07/08/2014, 06/17/2014, 09/12/2013, 03/11/2013, 02/19/2013, 01/18/2013, 11/30/2012, 10/15/2012, 07/13/2011, 07/13/2011, 06/
Inspection Visit Dates2011-07-13
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact1
Other Visit Dates04/15/2015, 01/20/2015, 12/30/2014, 09/26/2014, 09/26/2014, 07/29/2014, 07/28/2014, 07/08/2014, 06/17/2014, 11/30/2012
Other Citation For Immediate Health Safety Or Rights Impact2
Other Citation For Potential Health Safety Or Rights Impact3
Complaint Citation For Immediate Health Safety Or Rights Impact0
Complaint Citation For Potential Health Safety Or Rights Impact3
Total Allegations25
Inconclusive Allegations9
Substantiated Allegations3
Unfounded Allegations13




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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