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Regency

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  2. California
  3. Laguna Woods Assisted Living Facilities
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Overall Rating 4.2 / 5.0 ★★★★★

  • Mark Barrus
    ★★★★★ 5 months ago

    We feel comfortable with the care that her mother gets there. They check in on her all the time and the food is wonderful. She enjoys being sociable with the other ladies. And enjoys when the vendors come in to sell their costume jewelry

  • Mark Mayville
    ★★★★★ 3 years ago

    Played a music gig here today. Had a nice group of residents out in the lobby area. It was visually appealing, and acoustically had a nice sound to it. I would love to come play here again. I also sampled some of the quiche and fruit that was out for happy hour, and it was delicious. Seems like a great place to me.

  • Joy F
    ★★★★★ 3 years ago

    After visiting many assisted living facilities in the area we selected The Regency for my mom. Now that she has been there for over a year we feel it was the best decision we could have made. The facility itself, the food, and the activities are exceptional. And most importantly, the staff is truly caring. They take the time to get to know each resident and their family members personally which makes being at The Regency feel like you are a part of a big extended family. My mom is happy and knowing she is well taken care of when I can't be there is priceless.

  • Patrick Bell
    ★★★★★ 3 years ago

    I visit the Regency on a regular basis to spend time with the residents and have developed some friendships with the staff and residents over the years. I always receive a warm reception and if there are snacks being served to the residents I am always offered to partake. Last time I did and everything was delightful! After spending about an hour with a large group of residents, one of my favorites, Sue, invited me to join her group for dinner in the dining room which was also quite an enjoyable experience. Five stars!!!

  • Mary Horton Sondag
    ★★★★★ 3 years ago

    When it was time for Mom to move from Illinois to California, we chose Regency for several reasons. The bright open spaces were needed due to mom's failing vision. There are lots of activities to suit many different interests. We had looked at other facilities and although we saw some other nice places, it was important that mom have a patio or balcony as she was coming from a nice backyard with flowers and birds. Not all places had that and EVERY apartment at the Regency has one. She is very happy with the bus service and has not had problems getting where she needs to be. The staff is the best and it comes from the top down - Bob, Dave, Sarah, Shirley just to name a few. . The only difficulty I would say that exists is that there is not enough help in the dining room. The staff really works hard but they are responsible for too many tables and often there is quite a bit of wait time. I feel bad for them because they are all wonderful. The food generally is good with a nice brunch every Sunday and a Wednesday buffet lunch that highlights a different style of food (Mexican or Chinese or whatever). It was quite an adjustment for my mother but everyone was very friendly (of course, she is too so that helps!) both residents and staff. Anytime she has had a question or "problem" it has been handled quickly and courteously. She's been there almost a year and there has been no turnover as far as I can see among most of the staff. Very pleased.

 

Other Information

Facility TypeResidential Care Elderly
OwnerAvalon The Regency,LLC & Vintage Senior Mgnt,Inc
Facility AdministratorRobert Fiorentino
Regional Office22
License StatusLicensed
Date Licensed2007-06-14
Date Closed0000-00-00
Date Of Last Visit2013-07-23
Inspection Visits1
Complaint Visits0
Other Visits2
Total Visits3
All Visit Dates07/23/2013, 07/23/2013, 07/23/2013
Inspection Visit Dates2013-07-23
Inspection Citation For Immediate Health Safety Or Rights Impact1
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates07/23/2013, 07/23/2013
Other Citation For Immediate Health Safety Or Rights Impact0
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact0
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations0
Inconclusive Allegations0
Substantiated Allegations0
Unfounded Allegations0




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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