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St John Of God Residence

  1. Assisted Living
  2. California
  3. Los Angeles Assisted Living Facilities
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Reviews
Overall Rating 3.6 / 5.0 ★★★★★

  • Javier Zamora
    ★★★★★ 2 months ago

    My grandmother has been there for some time, and the service she has received is terrible. The nurses do not clean her up, and when they do, they do not do so properly. The language barrier is also a problem. At least one other patient that we know of constantly screams for the nurse to come, and the nurses ignore her completely. These nurses also act welcoming towards my family, but when my family is gone, they ignore my grandmother. My rating is not one star, but zero stars. And to the nurses responsible...God help you when you reach my grandmother's age.

  • Maxthecow Games
    ★★★★★ a month ago

    If I could give this a zero star I would. My grandmother has been there for a few months. The service there is terrible. The nurses speak little Spanish. The lady next to my grandmother only speaks Spanish and when she calls the nurse she says"no entiendo." By far all I can say is my experience here is horrible for not only me , but also my grandmother.

  • Lisa Patterson
    ★★★★★ 7 months ago

    Unfortunately, I can only give this center a single star. We have had our loved one there for several months and after we expressed concerns about the care, there response was to ask us to remove our 90 year old grandfather to another facility. When someone is medically required to move into the SNF after a hospitalization, St. John's expects the family to continue to pay for the assisted living room while they are receiving full reimbursement from Medicare. If you object to their double dipping, you have to check out, i.e. be discharged, and if you want to move your elderly back to their old room, you have to pay the new increased rate or you're not welcome to return. If you have any complaints or concerns about the care provided, same response: take your loved one somewhere else. We are referring to elderly residents and moving them is detrimental to both their physical and psychological well being! DON'T PUT YOUR ELDERLY THERE UNLESS YOU ARE WILLING TO MOVE THEM AROUND WHEN THINGS GET DICEY!! THEY DON'T BELIEVE IN WORKING WITH THE FAMILY, JUST MOVE OUT SO THEY CAN FILL THEIR POCKETS WHILE THEY CONTINUE TO PROVIDE MEDIOCRE CARE!

  • Ivy White
    ★★★★★ 7 months ago

    Horrible place. Staff who stole my mom's perfume, dropped her many times in shower. She was bruised all over. She was once left in dining room turning blue until my sister found her at 8 pm. Biggest regret of our family. Thank God that after mom passed due partially to their care we got my dad out of there.if not for him she would been treated worse.cruel place. Just about money.

  • Mikeal Milton
    ★★★★★ 7 months ago

    This place is beautiful, some of the staff are very nice,courteous and helpful. The food is not nutritious for seniors, they need a real nutritionalist. The language barrier contributes to the care the residents receive. Also they seem to be understaffed, quite often.

 

Other Information

Facility TypeResidential Care Elderly
OwnerSt. John Of God Retirement And Care Center
Facility AdministratorMaria Bravo
Regional Office28
License StatusLicensed
Date Licensed1989-05-02
Date Closed0000-00-00
Date Of Last Visit2015-04-17
Inspection Visits1
Complaint Visits10
Other Visits4
Total Visits15
All Visit Dates04/17/2015, 10/07/2014, 07/16/2014, 11/19/2013, 10/14/2013, 05/22/2013, 12/05/2012, 08/14/2012, 06/14/2012, 05/03/2012, 05/03/2012, 11/09/2011, 11/09/2011, 03/08/2011, 07/12/2010
Inspection Visit Dates2012-08-14
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates10/07/2014, 12/05/2012, 06/14/2012, 11/09/2011
Other Citation For Immediate Health Safety Or Rights Impact1
Other Citation For Potential Health Safety Or Rights Impact1
Complaint Citation For Immediate Health Safety Or Rights Impact2
Complaint Citation For Potential Health Safety Or Rights Impact1
Total Allegations28
Inconclusive Allegations11
Substantiated Allegations2
Unfounded Allegations15




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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