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Sunny Rose Glen

  1. Assisted Living
  2. California
  3. Menifee Assisted Living Facilities
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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • Kirk Vivian
    ★★★★★ 10 months ago

    So far it has been a pleasurable experience for my wife's father. Great staff, plenty of activities and personnel for him to enjoy.

  • Eric Wilde
    ★★★★★ a year ago

    If I could do 0 stars i would. This facility is always understaffed, the residents have very long wait times for assistance. The State is ALWAYS there investigating things because of multiple complaints. They are licensed as an Assisted Living but have multiple Skilled Nursing patients, with insufficiently trained staff to care for them. Do yourself a favor and just search them with the department of social services and you can see all the citations. I would definitely go elsewhere for your loved ones.

  • Bill Olaverty
    ★★★★★ 2 years ago

    Was very impressed with the professionalism and the caring attitude of the staff. Would highly recommend this facility.

  • Arienne Duncan
    ★★★★★ 4 years ago

    I recently applied for a position as a caregiver at this facility and I got the job. They immediately placed me in Memory Care which is absolutely fine. However, on my first day, I had already witnessed abuse. There was a woman there who was supposed to be training me, but when she went to change a resident there, she was extremely rough with her, she grabbed her very hard and yelled at her to be quiet when the patient began to scream and cry, and there was noteable raw marks on the patients behind. Also, because this woman was overweight, she was left in bed and hardly paid attention to, instead of being taken out with a Hoyer lift because the caregivers are too lazy to use it. The caregivers were also constantly misplacing equipment, including patients proper sized wheel chairs. I also had a patient who did not have dementia or alzheimers, and who could clearly remember and recall multiple accounts of abuse, pull me into her room after working there for only three days and express to me the distress and abuse she was experiencing. I also heard a med tech say she quote, "drugged" the patients to keep them sleeping, or quiet and calm. There were hardly any activities going on in the memory care unit and the food they give them is horrible. They don't give proper medical care, they don't change the patients frequent enough, many of the caregivers are unprofessional, and abusive. Its honestly a horrible facility. I worked there for about a week and quit because I was absolutely disgusted with the treatment of the residents at this facility. It seems like a nice, clean place on the outside, but it seems to hide some dark truths. I wrote a five page letter to the executive director and my boss at the time recalling my negative accounts and expressing my disappointments, and received no feed back. I would never entrust these people or this place with my loved ones.

  • Ashley Benner
    ★★★★★ a year ago

 

Other Information

Facility TypeResidential Care Elderly
OwnerSunny Rose Glen LLC
Facility AdministratorReginald Allen
Regional Office19
License StatusLicensed
Date Licensed2012-03-13
Date Closed0000-00-00
Date Of Last Visit2015-05-14
Inspection Visits1
Complaint Visits4
Other Visits6
Total Visits11
All Visit Dates09/05/2014, 10/25/2013, 09/09/2013, 09/09/2013, 08/06/2013, 06/07/2013, 06/07/2013, 05/25/2012, 03/02/2012, 01/13/2012, 11/17/2011
Inspection Visit Dates2014-09-05
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates10/25/2013, 08/06/2013, 05/25/2012, 03/02/2012, 01/13/2012, 11/17/2011
Other Citation For Immediate Health Safety Or Rights Impact0
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact1
Complaint Citation For Potential Health Safety Or Rights Impact1
Total Allegations12
Inconclusive Allegations4
Substantiated Allegations2
Unfounded Allegations6




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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