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Rose Garden Residential Care

  1. Assisted Living
  2. California
  3. Mentone Assisted Living Facilities
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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Maribel Aranda
    ★★★★★ 3 weeks ago

    This place is beautiful! The open courtyard gives the residents something that most facilities do not offer.... the freedom to explore! Thanks to its design, the residents are able to feel in control of their daily activities in and out of their apartments. The rooms are cute and cozy and offer a true homey feel. The staff are helpful and very friendly. From personal experience, I can say that this facility is very family friendly. They host fun community events and invite families to join in on the fun! Definitely a place to consider touring!

  • Midas Borabon
    ★★★★★ 4 weeks ago

    After all my research on different facilities, I finally found the perfect place for my dad. Rose Gardens management and staff are really attentive about their residents. Tony, the administrator answered all my question and you can tell how much he really care about the residents. It's like having a family member care for your loved one.

  • TSR R
    ★★★★★ 4 weeks ago

    Highly recommended??? A great residential care for your loved one. They care about their residents. Excellent customer service!

  • Tony Rios
    ★★★★★ 4 weeks ago

    I have had the honor of working at Rose Garden Residential Care for just over one year now. We have come a long way since then and our community is a place to be proud of. A place to bring your loved one who suffers from dementia knowing they will be cared for. My team of skilled staff is compassionate and passionate about what they do and I couldn't be more proud of them...this job is not easy. I've taken the time to read some of the negative reviews on here and, although I am biased, felt compelled to set the record straight. There's mention of lack of quality care, lack of financial concerns of our customers and an extraordinary accusation towards me regarding feces. Every single one of these claims is 100% false and it's unfortunate there are folks who would attempt to discredit and undermine the great and difficult work the Rose Garden staff do each and every day. We may never be able to prevent the feelings of a disgruntled ex-employee or a past customer who may be experience financial woes but we will also NEVER settle for mediocre care to our residents. We will continue to treat them as we do our very own family.

  • Jim Rose
    ★★★★★ 9 months ago

    My mother in law was at Rose Garden from 11/16 to 9/18. The level of care was very poor at best. She was assaulted twice by other residents and when she fell and broke her hip in September 2018 we were not notified. They simply got her up and sat her down. She was unable to walk so they just left her there in pain. We removed her at that point and paid what we thought was the final bill. They continue to bill us, now $22,810 even though she has not been there for months. I have spoken to the staff there and they tell me there is nothing they can do about it. That the corporate office makes those decisions. They have been unwilling to provide us with someone we can talk to. This is total BSAlzheimers is a terrible disease and those who take advantage of the families should be tried as criminals. DO NOT TRUST THEM WITH YOUR LOVED ONES. I would give MINUS 5 STARS if that was an option.

 

Other Information

Facility TypeResidential Care Elderly
OwnerRose Garden Residential Operator, LLC
Facility AdministratorPerez, Alexis Remington
Regional Office19
License StatusLicensed
Date Licensed2014-12-08
Date Closed0000-00-00
Date Of Last Visit2015-05-12
Inspection Visits0
Complaint Visits0
Other Visits3
Total Visits3
All Visit Dates05/12/2015, 11/17/2014, 09/17/2014
Inspection Visit Dates0000-00-00
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates05/12/2015, 11/17/2014, 09/17/2014
Other Citation For Immediate Health Safety Or Rights Impact0
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact0
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations0
Inconclusive Allegations0
Substantiated Allegations0
Unfounded Allegations0




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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