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Park Lane

  1. Assisted Living
  2. California
  3. Monterey Assisted Living Facilities
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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • Jayden Vaughn
    ★★★★★ 5 months ago

    The staff at Park Lane are very nice, wonderful to interact with, & extremely helpful!! Jessica provides awesome customer service, & takes the time to answer my question, as well as provide additional assistance as needed. Also, the community members are very nice and interactive!!Thank you so much for your time and help!! I really appreciate it!! -Andrea

  • Joey
    ★★★★★ a month ago

    I came here to visit with a friend whos mother currently lives at the park lane to see if this would be a nice place for my mother. I was quick to decide (NO)! While we were in memory care at lunch one of the caregivers named (Britany) was talking about how she had a open case in court because she had beat up her mom or mother in law. This is a very unsettling thing to hear when she takes care of all these patients who cant say or tell us anything. And I would assume people like this could not work with the elderly. Even another gentleman who was with his wife looked at me in shock as we listened, I believe he lives at Park Lane to. This is a nice place but I don't think I will put my mother in the hands of someone who hurts their own mother and brags about it. Please hire more respectable people we need love and compassion when it comes to memory care patients not violence.

  • stacie dawes
    ★★★★★ 9 months ago

    As I walked into this luxury senior living community, I was greeted with a warm smile and a welcoming "Hello"! The grounds at The Park Lane remind me of a lush park-like setting with plenty of trees, rolling green grass fields and flowers around every corner. There were so many residents out in the common areas participating in a wonderful activities. The newly renovated Vista Lounge, located on the penthouse level, provides a view which overlooks the entire Monterey Bay. This is a perfect luxury senior living option for the independent, those who may need some assistance and a large, secure memory care floor with many cognitively stimulating activities. Tour and see for yourself!

  • Lillian Russell
    ★★★★★ a year ago

    I have been working at The Park Lane as a med tech for several years now, and I can honestly say I have never enjoyed a job more anywhere else. Residents and associates alike welcomed me immediately and showed me the close knit family environment that makes this place so special. Working with the wonderful residents here has taught me something new and unique every day. I always look forward to being part of activities or events, or even just sitting down to chat with residents throughout the day. I have never experienced a more loving and caring community in my entire life. I sincerely appreciate all the efforts of the staff and management at The Park Lane. They truly care about the residents and it shows in everything they do on a daily basis. We strive to make each resident feel like family. It's an honor to have your loved ones in our community and I look forward to creating more memorable memories with them. Not to mention we are such a beautiful community as well .

  • Noelia Denehy
    ★★★★★ a year ago

    I am the new Resident Services Director at Park Lane. I have been training for the last 2 weeks on site and have witnessed how caring, dedicated and engaged the staff is to every Resident on a daily basis. I have nothing but positive things to say about EVERYONE at the Park Lane. The environment is very clean and safe. The staff has been nothing but supportive and loving. I am very happy and feel so blessed to be a part of this WONDERFUL LOVING CARING COMMUNITY!

 

Other Information

Facility TypeResidential Care Elderly
OwnerSrg Servco Management LLC & P Monterey Lp
Facility AdministratorGreg Becker
Regional Office26
License StatusLicensed
Date Licensed2010-02-23
Date Closed0000-00-00
Date Of Last Visit2015-05-15
Inspection Visits2
Complaint Visits4
Other Visits11
Total Visits17
All Visit Dates04/24/2015, 03/17/2015, 02/10/2015, 12/26/2014, 11/21/2014, 06/11/2014, 12/17/2013, 11/08/2013, 10/25/2013, 10/25/2013, 06/20/2013, 01/09/2013, 11/01/2012, 11/21/2011, 04/18/2011, 04/07/2011, 07/28/2010
Inspection Visit Dates06/20/2013, 04/07/2011
Inspection Citation For Immediate Health Safety Or Rights Impact6
Inspection Citation For Potential Health Safety Or Rights Impact1
Other Visit Dates04/24/2015, 03/17/2015, 02/10/2015, 12/26/2014, 11/21/2014, 11/08/2013, 10/25/2013, 11/01/2012, 11/21/2011, 04/18/2011, 07/28/2010
Other Citation For Immediate Health Safety Or Rights Impact6
Other Citation For Potential Health Safety Or Rights Impact8
Complaint Citation For Immediate Health Safety Or Rights Impact2
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations6
Inconclusive Allegations0
Substantiated Allegations4
Unfounded Allegations2




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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