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Park Lane

  1. Assisted Living
  2. California
  3. Monterey Assisted Living Facilities
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Overall Rating 3.9 / 5.0 ★★★★★

  • Lillian Russell
    ★★★★★ 2 months ago

    I have been working at The Park Lane as a med tech for several years now, and I can honestly say I have never enjoyed a job more anywhere else. Residents and associates alike welcomed me immediately and showed me the close knit family environment that makes this place so special. Working with the wonderful residents here has taught me something new and unique every day. I always look forward to being part of activities or events, or even just sitting down to chat with residents throughout the day. I have never experienced a more loving and caring community in my entire life. I sincerely appreciate all the efforts of the staff and management at The Park Lane. They truly care about the residents and it shows in everything they do on a daily basis. We strive to make each resident feel like family. It's an honor to have your loved ones in our community and I look forward to creating more memorable memories with them. Not to mention we are such a beautiful community as well .

  • Noelia Denehy
    ★★★★★ 2 months ago

    I am the new Resident Services Director at Park Lane. I have been training for the last 2 weeks on site and have witnessed how caring, dedicated and engaged the staff is to every Resident on a daily basis. I have nothing but positive things to say about EVERYONE at the Park Lane. The environment is very clean and safe. The staff has been nothing but supportive and loving. I am very happy and feel so blessed to be a part of this WONDERFUL LOVING CARING COMMUNITY!

  • Jayden Vaughn
    ★★★★★ 2 weeks ago

    The staff at Park Lane are very nice, wonderful to interact with, & extremely helpful!! Jessica Sanchez provides awesome customer service, & takes the time to answer my question, as well as provide additional assistance as needed. Thank you so much for your time and help!! I really appreciate it!! -Andrea

  • Aimee Cuda
    ★★★★★ 2 months ago

    I've had a decade of experiences with The Park Lane as friends have lived there, and I have had the pleasure of working with the facility throughout my years serving seniors in this community. In my current capacity, I have the pleasure of working with Marissa and Ciquia who are both dedicated to bringing a positive experience to both residents and the community at large. The facility is undergoing many fabulous changes with renovations happening throughout the facility making the space even more inviting than before. If you haven't looked at The Park Lane in awhile; they are definitely worth a visit to see the great work they are doing.

  • CJ
    ★★★★★ 2 months ago

    Wish I could give negative stars. HORRIBLE. All i can say is if you love your family member, don't take them here. Most of the staff is not trained or even know how to take care of elderly people, not saying they are bad people but just not meant for this job....half the staff downstairs looks under 18. They should not even be in this profession unless they truly want to be. You need to be a patient person, care and have a heart, unfortunately you will not find this with everyone at park lane. Between giving your loved ones the wrong medicine, being restrained at times, yelled at by the staff, dressed in the wrong clothes, not changed FOR HOURS and HOURS I mean I literally can go on and is so scary there I just am in shock on how they have not been shut down. All I can say is my loved one is on a wait list for somewhere else and I can't wait to get out of this hell hole.


Other Information

Facility TypeResidential Care Elderly
OwnerSrg Servco Management LLC & P Monterey Lp
Facility AdministratorGreg Becker
Regional Office26
License StatusLicensed
Date Licensed2010-02-23
Date Closed0000-00-00
Date Of Last Visit2015-05-15
Inspection Visits2
Complaint Visits4
Other Visits11
Total Visits17
All Visit Dates04/24/2015, 03/17/2015, 02/10/2015, 12/26/2014, 11/21/2014, 06/11/2014, 12/17/2013, 11/08/2013, 10/25/2013, 10/25/2013, 06/20/2013, 01/09/2013, 11/01/2012, 11/21/2011, 04/18/2011, 04/07/2011, 07/28/2010
Inspection Visit Dates06/20/2013, 04/07/2011
Inspection Citation For Immediate Health Safety Or Rights Impact6
Inspection Citation For Potential Health Safety Or Rights Impact1
Other Visit Dates04/24/2015, 03/17/2015, 02/10/2015, 12/26/2014, 11/21/2014, 11/08/2013, 10/25/2013, 11/01/2012, 11/21/2011, 04/18/2011, 07/28/2010
Other Citation For Immediate Health Safety Or Rights Impact6
Other Citation For Potential Health Safety Or Rights Impact8
Complaint Citation For Immediate Health Safety Or Rights Impact2
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations6
Inconclusive Allegations0
Substantiated Allegations4
Unfounded Allegations2

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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