Overall Rating 1.0 / 5.0 ★★★★★
Stuart M.★★★★★ 2 months ago
My mother's wedding ring was stolen from a small memorial display my father made after her death. The Park Lane seemed rather indifferent to this theft, implying the ring had "gotten lost." Judging by the previous comment, this was not an isolated incident.
Christie Roe★★★★★ 9 months ago
My parents have resided at The Park Lane since 2010. While in independent living things were okay, but lacking in my opinion, in regard to housekeeping and the dining room after SRG/Pacifica took over. In 2016 my father moved to assisted living and my mother to the memory ward. The diamond ring my father gave her 60+ years ago for their engagement was stolen from her finger by an employee. I understand the remodel is nice, but why do they not hire decent employees rather than remodel? Their prices are high and they make no promise to take care of their residents health and safety.
|Facility Type||Residential Care Elderly|
|Owner||Srg Servco Management LLC & P Monterey Lp|
|Facility Administrator||Greg Becker|
|Date Of Last Visit||2015-05-15|
|All Visit Dates||04/24/2015, 03/17/2015, 02/10/2015, 12/26/2014, 11/21/2014, 06/11/2014, 12/17/2013, 11/08/2013, 10/25/2013, 10/25/2013, 06/20/2013, 01/09/2013, 11/01/2012, 11/21/2011, 04/18/2011, 04/07/2011, 07/28/2010|
|Inspection Visit Dates||06/20/2013, 04/07/2011|
|Inspection Citation For Immediate Health Safety Or Rights Impact||6|
|Inspection Citation For Potential Health Safety Or Rights Impact||1|
|Other Visit Dates||04/24/2015, 03/17/2015, 02/10/2015, 12/26/2014, 11/21/2014, 11/08/2013, 10/25/2013, 11/01/2012, 11/21/2011, 04/18/2011, 07/28/2010|
|Other Citation For Immediate Health Safety Or Rights Impact||6|
|Other Citation For Potential Health Safety Or Rights Impact||8|
|Complaint Citation For Immediate Health Safety Or Rights Impact||2|
|Complaint Citation For Potential Health Safety Or Rights Impact||0|
Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.