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Mountview Retirement Residence

  1. Assisted Living
  2. California
  3. Montrose Assisted Living Facilities
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Overall Rating 4.9 / 5.0 ★★★★★

  • Barbara Sletten
    ★★★★★ 2 months ago

    My son and I had to recently place his Dad and my ex husband in an assisted living facility a few weeks ago.My son has worked so hard trying to find the perfect place for his Dad.To say the least it has not been easy for him at all.Extremely stressful time for him.So many places were rude to him,never returned his calls and he honestly was beside himself.Then he was given the name of Mountview Senior Living and everything changed.All for the good.I remember him calling me telling me about the woman named Victoria and how nice she was to him and how she made him feel so comfortable.She was so on top of things while moving forward with the process.When she told my son she'd call him back, she always did.She was kind and so knowledgeable and gave him a feeling of comfort to this very stressful process of finding the right place for his Dad.His Dad moved in to Mountview about 3 weeks ago and we couldn't be more pleased.His Dad seems happier, healthier looking and my son knows he made the right choice.He can now go to work knowing his Dad is happy and safe.We are so grateful for Victoria and her team at Mountview for everything.

  • Hopeton S
    ★★★★★ 2 months ago

    We recently moved my 91 year-old mother to Mountview from another senior care facility. Victoria and the rest of the staff were friendly, helpful, and welcomed us to this wonderful facility. It's very well-maintained and has lots of activities for the residents. My mother's overall mental well-being has improved in her short time here. This is a great place for senior living!

  • stephen sletten
    ★★★★★ 2 months ago

    After looking after my father for strongly for 4yrs it was getting to be that time that he was going need the little extra care i couldn't provided do to my long work hours.. After searching for a few month's and finding nothing but run down, not friendly, bad food, etc I didn't think it was possible id ever find a place my dad would be happy in.. Iv always told my dad if I wont sleep there, eat there etc your not living there you deserve the best.. Then one day i was contacted by Victoria and immediately new Mountview was going to be the perfect place.. Victoria went above the call of duties to make sure we could get my father in.. She's always smiling and super friendly always making sure the residents/staff are happy.. We toured the place and were blown away how beautiful moutnview is and how every staff member i met is so nice and helpful.. Victoria walked me threw all the steps of what needed to be done and was always available to help and answer my questions.. My dads been there for 1 month now and just in the first week i could tell he was happier, more social, and just back to being his old true self.. its amazing what Mountview and Victoria do.. I highly recommend this facility because of not only the staff but because Victoria.. I cant thank her enough

  • Lin Del
    ★★★★★ 2 months ago

    Most recently our family had to come to terms with placing our father in an assisted living home. After looking at many facilities we decided on Mountview Elmcroft in Montrose. From our first meeting with Victoria Spencer we were convinced this place was the one for our Dad. Everyone from the receptionist to his caretakers to the meal supervisor have been nothing but kind to us and our Dad. During the transition, we made plenty of calls and visits and asked many questions and everyone we spoke to eased our fears and made us feel comfortable. We can not express how much we appreciate all the hard work the staff has done to make my Dad feel comfortable in his new home.

  • Jazmin Marroquin
    ★★★★★ 11 months ago

    Mountview assisted living is a beautiful community to live. The location is perfect. Located literally 5 min walking distance from old town Montrose which is where they have variety of restaurants, a bowling alley, a movie theater, coffee shops and shopping. And the pretty mountain views looking out your window is also a huge plus. The inside of the assisted living is also very clean and beautiful. I would definitely recommend seeing the community if you haven't yet.

 

Other Information

Facility TypeResidential Care Elderly
OwnerMountview Operations, LLC.
Facility AdministratorLaura Carrillo
Regional Office31
License StatusLicensed
Date Licensed2008-10-08
Date Closed0000-00-00
Date Of Last Visit2015-05-08
Inspection Visits1
Complaint Visits12
Other Visits9
Total Visits22
All Visit Dates01/14/2015, 01/02/2015, 01/02/2015, 12/01/2014, 06/28/2014, 06/28/2014, 05/16/2014, 04/16/2014, 01/24/2014, 01/10/2014, 01/10/2014, 01/10/2014, 11/20/2013, 11/14/2013, 05/03/2013, 03/11/2013, 03/11/2013, 06/19/2012, 06/19/2012, 02/24/2012, 02/02/2012, 05/
Inspection Visit Dates2013-03-11
Inspection Citation For Immediate Health Safety Or Rights Impact1
Inspection Citation For Potential Health Safety Or Rights Impact4
Other Visit Dates01/14/2015, 01/02/2015, 01/02/2015, 12/01/2014, 01/10/2014, 01/10/2014, 11/20/2013, 02/24/2012, 05/03/2011
Other Citation For Immediate Health Safety Or Rights Impact6
Other Citation For Potential Health Safety Or Rights Impact2
Complaint Citation For Immediate Health Safety Or Rights Impact11
Complaint Citation For Potential Health Safety Or Rights Impact6
Total Allegations20
Inconclusive Allegations2
Substantiated Allegations16
Unfounded Allegations2




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