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Best Life

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Janelle Huber
    ★★★★★ 8 months ago

    This is easily the worst facility ever. And FYI the above review by "Sandy W", she is the owner of record of the facility so that should tell you something. My mom was over medicated as well as the other residents so the "caregivers" didn't have to do work, these people were like zombies! I found my mom outside hunched over her wheelchair, by herself, with her dentures falling out. I had her immediately taken by ambulance to the hospital and she had a severe UTI and that had gone undetected. Not only that, I was told the rate was $3000 a month and that was it...not the case. I soon found out it was also my responsibility to pay for latex gloves, diapers, chucks, body wash, lotion, deodorant, shampoo, conditioner, wipes, and any other personal needs. If I asked any questions I was met with defensiveness and anger. I was unable to move her due to financial reasons. I finally let them put a note and deed on my house to pay for her care when it sold. In the mean time the care givers changed weekly. My mom sat in her urine and feces for hours at a time. Even though we had an agreement "Sandy W" called adult protective services and said I wasn't paying. Then she hired a woman named Didi that is very obviously on drugs and screamed at me that I was speaking to her "that I was rude for talking to her on her break" and that "she didn't have time to talk to me on her break" even though she was cleaning the upstairs toilet where she lives. She screamed "YOUR MOM PEES THE BED EVERY NIGHT! EVERY NIGHT! NO MATTER HOW MANY DIAPERS I CHANGE HER SHE PEES AND RUINS ALL THE SHEETS"...the entire house heard this and so did my mom. She hung her head in shame. She has already lost so much of her dignity having to have her diaper changed and be showered and fed. And then this "woman" screams this. My poor mom was so embarrassed and nothing was done about it. NOTHING. So I sold the house, paid them, Sandy W. got her money plus 4500$ extra because she held up escrow with a fake demand and then she called adult protect services AGAIN on me and said I didn't pay her!!!! I don't think I even need to say don't even step foot in this place!!! The fact that she has to give her own review should say it all.

  • Sandy W
    ★★★★★ 3 years ago

    This place is wonderful. The caregivers are amazing, the facility is beautiful, the meals are delicious, and they have a variety of great activities. We definitely made the right choice for my mom. She's so happy there. We love Best Life Assisted Living!

 

Other Information

Branch 1

Facility TypeResidential Care Elderly
NameBest Life
OwnerFirst Capital Pacific, Inc.
Facility AdministratorElizabeth Whittington
Street33769 Salvia Lane
CityMurrieta
StateCA
Zip92563
CountyRiverside
Regional Office19
Capacity6
License StatusLicensed
Date Licensed2009-03-16
Date Closed0000-00-00
Date Of Last Visit2015-03-27
Inspection Visits1
Complaint Visits4
Other Visits5
Total Visits10
All Visit Dates03/27/2015, 11/15/2013, 11/15/2013, 11/15/2013, 10/01/2013, 08/08/2013, 08/08/2013, 04/23/2013, 11/17/2010, 09/03/2010
Inspection Visit Dates2015-03-27
Inspection Citation For Immediate Health Safety Or Rights Impact1
Inspection Citation For Potential Health Safety Or Rights Impact4
Other Visit Dates10/01/2013, 08/08/2013, 04/23/2013, 11/17/2010, 09/03/2010
Other Citation For Immediate Health Safety Or Rights Impact5
Other Citation For Potential Health Safety Or Rights Impact2
Complaint Citation For Immediate Health Safety Or Rights Impact1
Complaint Citation For Potential Health Safety Or Rights Impact6
Total Allegations20
Inconclusive Allegations9
Substantiated Allegations6
Unfounded Allegations5

Branch 2

NameBetter Life
Street39296 Via Sonrisa
Date Licensed2008-01-10
Date Of Last Visit2015-06-02
Complaint Visits3
Total Visits9
All Visit Dates06/02/2015, 05/21/2015, 01/13/2014, 11/15/2013, 10/01/2013, 06/20/2013, 06/20/2013, 12/07/2010, 11/18/2010
Inspection Visit Dates2014-01-13
Inspection Citation For Immediate Health Safety Or Rights Impact3
Inspection Citation For Potential Health Safety Or Rights Impact1
Other Visit Dates06/02/2015, 05/21/2015, 10/01/2013, 06/20/2013, 11/18/2010
Other Citation For Potential Health Safety Or Rights Impact4
Complaint Citation For Immediate Health Safety Or Rights Impact3
Complaint Citation For Potential Health Safety Or Rights Impact3
Total Allegations13
Inconclusive Allegations2
Substantiated Allegations5
Unfounded Allegations6

Branch 3

NameGreat Life
Street35725 Verde Vista Way
CityWildomar
Zip92595
Date Licensed2013-06-20
Inspection Visits0
Complaint Visits1
Other Visits2
Total Visits3
All Visit Dates05/01/2014, 05/21/2012, 03/20/2012
Inspection Visit Dates0000-00-00
Inspection Citation For Immediate Health Safety Or Rights Impact0
Inspection Citation For Potential Health Safety Or Rights Impact0
Other Visit Dates03/20/2012, 05/21/2012
Other Citation For Immediate Health Safety Or Rights Impact0
Other Citation For Potential Health Safety Or Rights Impact0
Complaint Citation For Immediate Health Safety Or Rights Impact0
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations1
Inconclusive Allegations0
Substantiated Allegations0
Unfounded Allegations1




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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