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Fine Gold Manor Retirement

  1. Assisted Living
  2. California
  3. North Hollywood Assisted Living Facilities
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Overall Rating 3.8 / 5.0 ★★★★★

  • Claudia Sandoval
    ★★★★★ a year ago

    wonderful place to have your love once living here staff are very nice and very friendly the food here is very delicious.

  • Stephen Mcknelly
    ★★★★★ a year ago

    I have been in many places, maybe 30 or more places during my life time and I have never been in a place with such outstanding services. I give this place an A+

  • Carl Mack
    ★★★★★ a year ago

    I have lived in the facility for 3 weeks now and I don't see how this review will change in the future; however if it does I will update it. I looked at 5 places that supposedly had openings. However, when I got to two of them as soon as they heard the word Medi-Cal they had no openings. I visted Fine Gold 3 times before deciding to move in. Since arriving I have been hapy with my decision. Clean facility with a FANTASTIC staff who are always smiling a greeting me by name. The food is delicious and has a wide variety on the weekly menu. I could go on and on but would rather you come and see for yourself. I didn't want to move into an Assisted Living Facility but in was necessary and I am glad that I chose Fine Gold Manor. I look forward to seeing you and meeting you or your loved one. UPDATE 11/30/16 As I mentioned in my previous review, I said if anything about the review changed I would update it. Since the last review, I must report that, if anything, the review was not sufficent. Unfornutately, I had to be in the hospital for a week and when I returned to Fine Gold I was very weak and slept quite a bit for two days. Management had personnel coming into the room on a regular basis to make sure I was okay. I didn't ask for it, they just did it. That's the way they treat all residents of the facilty. Further, I like many of the residents, am disabled and have special needs. Management has worked with me to accomodate this needs. Management and staff go overboard to help all residents to live in a comfortable, safe enviroment. I could not be happier to call Fine Gold "Home." If you are thinking about Assisted Living for yourself or a loved one (and I struggled with the thought of Assited Living) please do yourself a favor and come visit. You will be glad you did.

  • Curtis Richardson
    ★★★★★ 6 years ago

    Not the best place to leave a loved one! The staff is friendly and seem to care. But the place is run down and they always are spraying for bugs. Do not let the looks fool you. The residents complain of eating eggs and toast 5 days a week. The menu never changes. And to make it worst there are not enough chairs to seat everyone at the first seating. Again great staff but do your homework!!

  • Tinya Jansen
    ★★★★★ 2 years ago

    My husband was there this Feb 2015. He had taken off in March of 2013 and i had no idea where he went. He has bi polar and a few other things. I got a peice of mail from the ambulance company down there for him so i opened it and found out where he was picked up at. I then called and they told me his brother had him moved ...his brother talks to me and i asked if he new where his brother was. He hasnt heard from his brother since 2012 and had no idea what they were talking about . I called them back and they tols me some guy claiming to be his brother had him moved to another facility . I asked the guys name and they told me some name and it wasnt even his brothers name! So once again i have no idea where he is . Altho why wouldn't they check to see if it was his true brother or not before relocating him? Suspicious to me . They let anyone come in and move ya iguess.


Other Information

Facility TypeResidential Care Elderly
OwnerToluca Lake Management Corp.
Facility AdministratorCarol Anderson
Regional Office31
License StatusLicensed
Date Licensed2007-03-06
Date Closed0000-00-00
Date Of Last Visit2015-04-18
Inspection Visits2
Complaint Visits44
Other Visits10
Total Visits56
All Visit Dates04/18/2015, 03/10/2015, 03/10/2015, 02/11/2015, 11/06/2014, 10/08/2014, 09/24/2014, 04/17/2014, 03/14/2014, 03/14/2014, 03/14/2014, 03/14/2014, 01/21/2014, 11/25/2013, 10/30/2013, 10/30/2013, 08/30/2013, 08/27/2013, 08/27/2013, 07/25/2013, 07/02/2013, 06/
Inspection Visit Dates03/29/2012, 03/04/2011
Inspection Citation For Immediate Health Safety Or Rights Impact4
Inspection Citation For Potential Health Safety Or Rights Impact1
Other Visit Dates03/10/2015, 03/14/2014, 01/21/2014, 07/25/2013, 06/11/2013, 04/10/2013, 03/25/2013, 11/26/2012, 03/20/2012, 09/16/2011
Other Citation For Immediate Health Safety Or Rights Impact1
Other Citation For Potential Health Safety Or Rights Impact2
Complaint Citation For Immediate Health Safety Or Rights Impact5
Complaint Citation For Potential Health Safety Or Rights Impact12
Total Allegations101
Inconclusive Allegations73
Substantiated Allegations20
Unfounded Allegations8

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