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Fine Gold Manor Retirement

  1. Assisted Living
  2. California
  3. North Hollywood Assisted Living Facilities
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Reviews
Overall Rating 3.9 / 5.0 ★★★★★

  • Erik Polchow
    ★★★★★ a month ago

    I have lived here less than a week . My experience very positive. I have advanced Parkinson's disease. I feel very safe and cared for by the loving staff. The administrator is outstanding performance of professionalism and kindness. She takes time to listen to your needs and wants. I have been to several other facilities which didn't even come close to "fine gold manor ". When i did my walk through i knew i was home. It's been a tough transition however finding this place has put me at ease. Thanks to the loving and friendly staff. Sincerely Erik Polchow

  • Claudia Sandoval
    ★★★★★ a year ago

    wonderful place to have your love once living here staff are very nice and very friendly the food here is very delicious.

  • Stephen Mcknelly
    ★★★★★ a year ago

    I have been in many places, maybe 30 or more places during my life time and I have never been in a place with such outstanding services. I give this place an A+

  • Carl Mack
    ★★★★★ a year ago

    I have lived in the facility for 3 weeks now and I don't see how this review will change in the future; however if it does I will update it. I looked at 5 places that supposedly had openings. However, when I got to two of them as soon as they heard the word Medi-Cal they had no openings. I visted Fine Gold 3 times before deciding to move in. Since arriving I have been hapy with my decision. Clean facility with a FANTASTIC staff who are always smiling a greeting me by name. The food is delicious and has a wide variety on the weekly menu. I could go on and on but would rather you come and see for yourself. I didn't want to move into an Assisted Living Facility but in was necessary and I am glad that I chose Fine Gold Manor. I look forward to seeing you and meeting you or your loved one. UPDATE 11/30/16 As I mentioned in my previous review, I said if anything about the review changed I would update it. Since the last review, I must report that, if anything, the review was not sufficent. Unfornutately, I had to be in the hospital for a week and when I returned to Fine Gold I was very weak and slept quite a bit for two days. Management had personnel coming into the room on a regular basis to make sure I was okay. I didn't ask for it, they just did it. That's the way they treat all residents of the facilty. Further, I like many of the residents, am disabled and have special needs. Management has worked with me to accomodate this needs. Management and staff go overboard to help all residents to live in a comfortable, safe enviroment. I could not be happier to call Fine Gold "Home." If you are thinking about Assisted Living for yourself or a loved one (and I struggled with the thought of Assited Living) please do yourself a favor and come visit. You will be glad you did.

  • Curtis Richardson
    ★★★★★ 6 years ago

    Not the best place to leave a loved one! The staff is friendly and seem to care. But the place is run down and they always are spraying for bugs. Do not let the looks fool you. The residents complain of eating eggs and toast 5 days a week. The menu never changes. And to make it worst there are not enough chairs to seat everyone at the first seating. Again great staff but do your homework!!

 

Other Information

Facility TypeResidential Care Elderly
OwnerToluca Lake Management Corp.
Facility AdministratorCarol Anderson
Regional Office31
License StatusLicensed
Date Licensed2007-03-06
Date Closed0000-00-00
Date Of Last Visit2015-04-18
Inspection Visits2
Complaint Visits44
Other Visits10
Total Visits56
All Visit Dates04/18/2015, 03/10/2015, 03/10/2015, 02/11/2015, 11/06/2014, 10/08/2014, 09/24/2014, 04/17/2014, 03/14/2014, 03/14/2014, 03/14/2014, 03/14/2014, 01/21/2014, 11/25/2013, 10/30/2013, 10/30/2013, 08/30/2013, 08/27/2013, 08/27/2013, 07/25/2013, 07/02/2013, 06/
Inspection Visit Dates03/29/2012, 03/04/2011
Inspection Citation For Immediate Health Safety Or Rights Impact4
Inspection Citation For Potential Health Safety Or Rights Impact1
Other Visit Dates03/10/2015, 03/14/2014, 01/21/2014, 07/25/2013, 06/11/2013, 04/10/2013, 03/25/2013, 11/26/2012, 03/20/2012, 09/16/2011
Other Citation For Immediate Health Safety Or Rights Impact1
Other Citation For Potential Health Safety Or Rights Impact2
Complaint Citation For Immediate Health Safety Or Rights Impact5
Complaint Citation For Potential Health Safety Or Rights Impact12
Total Allegations101
Inconclusive Allegations73
Substantiated Allegations20
Unfounded Allegations8




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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