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Pacifica Senior Living Northridge

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Reviews
Overall Rating 5.0 / 5.0 ★★★★★

  • Manny Fernandez
    ★★★★★ 3 months ago

    I moved my aunt about 6 years ago to Pacifica Senior living Northridge, and I was very impressed with the care she received from day one. All the staff at this facility were compassionate, patient to her needs and very caring. They communicate to family any issues that may come up right away, and always listen to individual concerns. My aunt was always clean, well fed, and assisted with all of her daily needs. The facility itself is clean, and the staff is very well trained with lots of experience. It's amazing how well they do this difficult job of keeping dementia patients active and entertained and always making them feel at home. I thank all of the staff for making my aunt's life a very important part of their job, and I will always recommend Pacifica Northridge assisted living for those seeking a safe and honorable place to move their loved ones, thank you. Manuel F

  • Mark Kezios
    ★★★★★ 3 weeks ago

    I would like to share more than 13 years of experience at PACIFICA Northridge. In 2004, my Mom's Alzheimer's had reached the point that we had to find a facility to care for her. She required an assisted living facility, with an emphasis on dementia residents. By the grace of God, we found Pacifica Senior Living. It was here that my mom received care from a compassionate and loving staff. For the next eight years my mom was always treated with dignity and respect by the staff. As a matter of fact, my whole family was cared for, and nurtured during these challenging times. My mother passed 8 years later, but Pacifica was still there for us. Five years since my mother's passing, I found myself in a situation where I needed an assisted living facility. I never imagined I would find myself, in the same facility that my mom was cared for. I won't kid you, it wasn't an easy pill to swallow. However, the transition was made easy because of the same great Pacifica staff. To my surprise, many of the same caregivers are still here today. Pacifica now provides me the opportunity to live independently, while enjoying many activities, in and out of the community. I can now enjoy life without having to deal with the daily chores of living alone and then living with family members. Pacifica has given me my life back. I am grateful that Pacifica is my home.

  • Mark Simonian
    ★★★★★ a month ago

    My 93 year-old mother suffered from a number of age-related physical and mental ailments. It was emotionally devastating to witness her decline and be unable to care for her properly at home. Once we realized that Mom needed 24-hour supervision, we chose Pacifica Senior Living Northridge, after visiting and researching several different senior facilities. Pacifica's memory care programs (often including music, which Mom thoroughly enjoyed) engaged Mom during the day, giving her pleasure and a quality of life in her last challenging year. But what really made Pacifica Northridge special was the commitment and attentiveness of its staff, including management, who made an effort to get to know us personally and who treated Mom with care and dignity. Although Mom has passed now, my family and I were able to rest easily knowing that Pacifica Northridge and its excellent personnel took great care of her when she needed it most.

  • Gerhard Tratter
    ★★★★★ 6 months ago

    Should you find yourself in the very difficult situation to find a Memory Care Center for your loved one, Pacifica Northridge should be on the top of your list to visit and research. This is not the "sexiest" facility, and feels and looks a bit dated. However, where Pacifica shines is its care staff. From the top down, everyone cares, paying loving attention to the needs of the residents. Their motto of "Welcome Home" is reflected in all daily interactions, and care is given lovingly. This even extends to the care giver; after a brief time, I felt like part of the family whenever I visited. My wife required 24/7 care with everything before dementia took her from this world. Through this very difficult time, I always felt compassion from the staff, and they were also there for me when I needed them. Cristina, Stacie and Frances; you lead by example and I am forever grateful for you and your staff.

  • Bernard Delacruz
    ★★★★★ 9 months ago

    Physical care has been overall very good to excellent. I feel my mother is in a safe and caring environment. She is clean and her environment is clean. At first, there was inconsistent communication between floor staff and supervisors with regards to incontinent supplies and medications, as well as daily care needs. This has gotten better over time. Having daily activities and med techs providing medication compliance has improved her mental and emotional state.

 

Other Information

Facility TypeResidential Care Elderly
OwnerPac Northridge Inc, Gp Of Pn,Lp & Psl Mgt,LLC
Facility AdministratorShaun D Rushforth
Regional Office31
License StatusLicensed
Date Licensed2008-07-16
Date Closed0000-00-00
Date Of Last Visit2014-12-12
Inspection Visits3
Complaint Visits3
Other Visits15
Total Visits21
All Visit Dates06/18/2015, 12/12/2014, 10/09/2014, 09/26/2014, 09/19/2014, 09/11/2014, 08/27/2014, 08/27/2014, 08/15/2014, 07/25/2014, 07/17/2014, 07/11/2014, 06/23/2014, 02/21/2014, 11/20/2013, 07/30/2013, 07/30/2013, 07/26/2012, 05/10/2011, 12/16/2010, 11/23/2010
Inspection Visit Dates07/30/2013, 07/26/2012, 05/10/2011
Inspection Citation For Immediate Health Safety Or Rights Impact7
Inspection Citation For Potential Health Safety Or Rights Impact1
Other Visit Dates06/18/2015, 12/12/2014, 10/09/2014, 09/26/2014, 09/19/2014, 09/11/2014, 08/27/2014, 08/27/2014, 08/15/2014, 07/25/2014, 07/17/2014, 07/11/2014, 06/23/2014, 11/20/2013, 11/23/2010
Other Citation For Immediate Health Safety Or Rights Impact3
Other Citation For Potential Health Safety Or Rights Impact3
Complaint Citation For Immediate Health Safety Or Rights Impact2
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations6
Inconclusive Allegations4
Substantiated Allegations2
Unfounded Allegations0




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