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East Bay Assisted Living

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Overall Rating 5.0 / 5.0 ★★★★★

  • alex cheng
    ★★★★★ a month ago

    I want to write this while everything is still fresh in my mind... My mom lived at East Bay Assisted Living (EBAL) until she passed away last week. My mom immigrated to the U.S. with her husband in 1959 and lived 60 years in the San Francisco Peninsula. She spoke English and Chinese (Mandarin, Cantonese & Shanghai dialect) fluently. Prior to moving into EBAL ~6 months ago, she lived at Bridgepoint at Los Altos Senior Assisted Living for nearly 10 years. They asked her to move when her cognitive abilities reached a point when they could no longer take care of her. Luckily, I found EBAL because she really enjoyed her time there until her health took a turn for the worse about 2 weeks before her passing. At first, I was a little worried because I live in Palo Alto and Oakland is quite a distance away. I could no longer visit her regularly, take her to her doctor appointments, pick up her medications, etc. Alice (owner) offered me many solutions that solved all these issues. Alice and her team gave me regular status updates on my mom; she got my mom a local physician that would do onsite medical visits; she signed me up with a pharmacy that would deliver medications at no additional charge. I found that the team at EBAL (led by Andre) to be very professional and compassionate. The team works hard and really cares about the well being of their residents. During the last weeks of my mom's life, they moved her into a larger room with a large window as she had become bedridden. She ended up passing away there peacefully and pain free. I'd like to pass along a BIG "Thank You!" to Alice, Andre and the team at EBAL for taking such good care of my mom in her final months and days. I just wish that I'd been able to move her into EBAL a couple years earlier.

  • Lili Khong
    ★★★★★ a year ago

    Nice facility, friendly stuffs and clean. Our mom here for over 2 years now, so far we are happy with the way our mom has been taking care of. Alice the owner is very nice and involves in the facility herself a lot, so we feel great attention from her. Very recommended this facility for the elderly here.

  • Paul K Chan
    ★★★★★ 7 years ago

    I really like this place. My mom lives there for two years now and our experience with the staff has been always pleasant. The place is always kept clean and safe. The owner Alice always takes the time to listen to our concerns and makes sure they are addressed timely. They organize various activities regularly for the elders to keep them active and entertained. They provide healthy and balanced meals for the residents, with at least two snacks daily. I think this is one of the best assisted living establishment in the area. I feel my mom is well taken care of.

  • Thao Tran
    ★★★★★ 4 months ago

    Very good

  • Steven Pierce
    ★★★★★ a month ago


Other Information

Facility TypeResidential Care Elderly
OwnerEast Bay Assisted Living LLC
Facility AdministratorKuang, Alice & Michael
Regional Office15
License StatusLicensed
Date Licensed2009-07-07
Date Closed0000-00-00
Date Of Last Visit2014-04-29
Inspection Visits1
Complaint Visits3
Other Visits2
Total Visits6
All Visit Dates04/29/2014, 04/16/2014, 03/18/2014, 01/20/2012, 09/01/2011, 01/20/2011
Inspection Visit Dates2014-04-29
Inspection Citation For Immediate Health Safety Or Rights Impact3
Inspection Citation For Potential Health Safety Or Rights Impact5
Other Visit Dates04/16/2014, 01/20/2011
Other Citation For Immediate Health Safety Or Rights Impact0
Other Citation For Potential Health Safety Or Rights Impact3
Complaint Citation For Immediate Health Safety Or Rights Impact0
Complaint Citation For Potential Health Safety Or Rights Impact0
Total Allegations8
Inconclusive Allegations3
Substantiated Allegations0
Unfounded Allegations5

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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