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Brookdale North Euclid

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Overall Rating 3.6 / 5.0 ★★★★★

  • Tracy Hogarth
    ★★★★★ a year ago

    We moved my mom to Brookdale from her home where she lived independently. My sister and I were concerned about my moms transition to an assisted living community, mostly concerned she would be depressed and upset. From the moment we entered Brookdale we were greeted with kindness, professionalism and compassion. The administrative staff were in constant contact and helped us every step of the way. Brookdale made us feel included and well informed. My mom even received extraordinary attention and care when her beloved pet passed away. The attention received was important, timely and caring. It also helped her accept yet another change in her life. Our family knows we can call on the Brookdale staff if we have concerns or if we think my mom needs a bit of cheering, and they come through every time ! My mom now participates in activities on site and loves her dining table group ! She tells us all the time that they laugh and laugh as well as look out for each other. I am thankful for the attention my mom and my family receive from Brookdale, we do feel part of the community. It's such a joy to see how active and comfortable mom has become. Thank you for giving us confidence and proving we made the right decision by choosing Brookdale N. Euclid.

  • John Borerro
    ★★★★★ 11 months ago

    This place is supposedly assisted living. Each resident is given a pendant to summon caregivers. My father or stepmother would press their pendant, and no one would come until 20 minutes or longer. In the dining room, their is only one scheduled time, and you might sit there for 90 minutes before getting your meal. Maintenance, laundry, and housekeeping are all managed by one supervisor, who is long on promises and short on following through. Exercise classes are held in the lobby, which makes it difficult if you are visiting or conducting business. The only elevator from the underground parking was broken for almost two weeks. They say the rooms have kitchenettes, but none of the kitchenettes have sinks; which means you wash your dishes in the bathroom (nasty)! My parents got a 4-month promotional 1/2 price rate, but were so dissatisfied that they moved after 90 days! Despite losing community fees, and paying moving expenses twice, they feel they are safer moving back to the senior independent living facility they first moved from for more care. I also noticed several deficiencies which were reported to the Executive Director, but took months to address. The State Agency should be visiting to check these out! Visit more than once or twice, and talk to residents (without staff) before signing any contracts.

  • Mike Spradlin
    ★★★★★ a year ago

    Last May, I moved my father into his apartment here after Mom passed, and as you might imagine, he was shaken to the core and depressed. We researched several local communities in the area and were glad to come here. The entire staff here at North Euclid have not only made Dad feel welcomed and part of this new community but eased his pain through daily personal attention. It has made a world of difference! The leadership team continues to be responsive to whatever need arises, even being proactive in providing further care. The chef's menu always has plenty of options (Dad raves about the cheese blintzes!) and the medical staff consistently make sure his diet and medications are in order, as well as his emotional well-being. In my professional capacity, I have dealt with quite a few senior living facilities, and I have to say, I am a big fan for all of this and more. As with any decision like this, make sure to take time and interview the staff and visit the facilities and dining room. I pray that you will feel, as I do, that Brookdale will be a great place for you to deepen new relationships with others and thrive!

  • Kaitlin Sonders
    ★★★★★ a year ago

    We recently moved my mom into this facility and are extremely pleased of how caring and wonderful the staff is. Rebecca has gone above and beyond being helpful throughout this process and is always eager to answer any questions we may have and has made the transition very easy on all of us. Mom is currently loving it there and we have seen a positive differences in her already. So glad that we picked this facility to take care of our loved one and would highly recommended it to anyone!

  • Patti Ferraro
    ★★★★★ a year ago

    My father has been a resident of Brookdale North Euclid for the past several months. We have been very impressed with the staff and with his care. From the moment we began the moving in process, marketing director, Rebecca, & others were extremely helpful and so respectful of my dad. My dad has not been easy to deal with, yet workers and admin continue to care for him kindly every day. They help him with his beloved dog, too! They are honest, hard-working and loving. Rooms have been nicely modernized since we'd looked at this community in the past. I notice all residents seem very content and I witness the treatment and respect given, so important to these residents. We are thankful to this community!


Other Information

Facility TypeResidential Care Elderly
OwnerBrookdale Senior Living - Legal
Facility AdministratorNicole Wentworth
Regional Office19
License StatusLicensed
Date Licensed1998-08-22
Date Closed0000-00-00
Date Of Last Visit2015-04-10
Inspection Visits3
Complaint Visits6
Other Visits7
Total Visits16
All Visit Dates04/10/2015, 03/25/2015, 03/13/2015, 03/13/2015, 09/28/2012, 06/06/2012, 06/06/2012, 11/15/2011, 06/22/2011, 06/22/2011, 06/22/2011, 04/19/2011, 03/09/2011, 09/14/2010, 08/19/2010, 08/18/2010
Inspection Visit Dates09/28/2012, 08/19/2010, 08/18/2010
Inspection Citation For Immediate Health Safety Or Rights Impact8
Inspection Citation For Potential Health Safety Or Rights Impact3
Other Visit Dates04/10/2015, 03/25/2015, 06/06/2012, 06/22/2011, 06/22/2011, 03/09/2011, 09/14/2010
Other Citation For Immediate Health Safety Or Rights Impact4
Other Citation For Potential Health Safety Or Rights Impact3
Complaint Citation For Immediate Health Safety Or Rights Impact4
Complaint Citation For Potential Health Safety Or Rights Impact2
Total Allegations16
Inconclusive Allegations7
Substantiated Allegations6
Unfounded Allegations3

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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