Brookdale North Euclid
Contact Information1031 North Euclid Avenue
Ontario, CA 91762
Phone: (909) 391-2622
County: San Bernardino
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Does Brookdale North Euclid, Inc offer the following services?
Care for the terminally ill
Trained for Alzheimer's, dementia, etc.
Care for bladder or bowel control problems
Plan, Prepare & Clean-Up Meals
Provides around the clock staff
For appointments, groceries, etc.
Can pay for care via Medicaid
Overall Rating 3.0 / 5.0 ★★★★★
Veronica Floyd★★★★★ 4 months ago
This place is very bad. I am disappointed of the workers and any management at this location. I had someone here, and if you are thinking of having someone here to be taken care of, DON'T! ?? I visited many times and I saw how badly they treat their patients as well as the employees. They say that they'll fix something but they never do, this shows how pathetic this location has become. There is hope for this location, but from the looks of how it is run, specifically Kameshi Taylor, is bringing this place to the ground. I wish I had seen this sooner to help my mother. This discrimination and straight up rudeness needs to be taken away from this place! ???
Henry Castro★★★★★ a year ago
Hi my name is Henry Castro. I recently visited. My Aunt Margaret at your facility. I went with my 73 year old uncle. I don't know how he ended up upstairs, as he approached the stairs to walk down, he was unable to. He was approached by the woman at the front desk, whose name was Angie and a co-worker whose name was Grace. They both grabbed one of his arms and walked him down safely and gently he would have never made it alone... I just want to say thank you again to both of those quick-thinking professionals. Next time we're in town we would love to take you both to lunch..??????
Ramon Contreras★★★★★ a year ago
Angelli at the front desk greeted us as soon as we walked in and answered all our questions. Very professional.. other staff seemed friendly and all smiling. I am very confident and comfortable knowing my mother will be well taken care of here????
Pearl zzz★★★★★ 11 months ago
Ugh this place is very bad, many racial discrimination with the employees. Not allowed to sit in the hallway or patio, plus the break room is awful not in a good condition. I have gone here and heard how they talk to each other very rude ! Right now they have only 2 caregivers always in a rush. I wouldn't leave my parents here in their care I wouldn't recommend this place to anyone. A lot of the workers are leaving here.
David Rivas★★★★★ 3 years ago
My mother has lived here for nearly three years. This was her first living in this type of place. She has adjusted very well. The staff are friendly and work hard to take care of the residents. The food is good to very good. The only problem is see is that during meals it take a long time to get food the served and older people are not very patient. The serving staff need better carts. Their carts are two level and old. I think a three level cart would work better and more training of existing staff. The facility is very nice and very clean .
|Facility Type||Residential Care Elderly|
|Owner||Brookdale Senior Living - Legal|
|Facility Administrator||Nicole Wentworth|
|Date Of Last Visit||2015-04-10|
|All Visit Dates||04/10/2015, 03/25/2015, 03/13/2015, 03/13/2015, 09/28/2012, 06/06/2012, 06/06/2012, 11/15/2011, 06/22/2011, 06/22/2011, 06/22/2011, 04/19/2011, 03/09/2011, 09/14/2010, 08/19/2010, 08/18/2010|
|Inspection Visit Dates||09/28/2012, 08/19/2010, 08/18/2010|
|Inspection Citation For Immediate Health Safety Or Rights Impact||8|
|Inspection Citation For Potential Health Safety Or Rights Impact||3|
|Other Visit Dates||04/10/2015, 03/25/2015, 06/06/2012, 06/22/2011, 06/22/2011, 03/09/2011, 09/14/2010|
|Other Citation For Immediate Health Safety Or Rights Impact||4|
|Other Citation For Potential Health Safety Or Rights Impact||3|
|Complaint Citation For Immediate Health Safety Or Rights Impact||4|
|Complaint Citation For Potential Health Safety Or Rights Impact||2|
Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.