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Brookdale North Euclid

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Overall Rating 3.0 / 5.0 ★★★★★

  • Veronica Floyd
    ★★★★★ 4 months ago

    This place is very bad. I am disappointed of the workers and any management at this location. I had someone here, and if you are thinking of having someone here to be taken care of, DON'T! ?? I visited many times and I saw how badly they treat their patients as well as the employees. They say that they'll fix something but they never do, this shows how pathetic this location has become. There is hope for this location, but from the looks of how it is run, specifically Kameshi Taylor, is bringing this place to the ground. I wish I had seen this sooner to help my mother. This discrimination and straight up rudeness needs to be taken away from this place! ???

  • Henry Castro
    ★★★★★ a year ago

    Hi my name is Henry Castro. I recently visited. My Aunt Margaret at your facility. I went with my 73 year old uncle. I don't know how he ended up upstairs, as he approached the stairs to walk down, he was unable to. He was approached by the woman at the front desk, whose name was Angie and a co-worker whose name was Grace. They both grabbed one of his arms and walked him down safely and gently he would have never made it alone... I just want to say thank you again to both of those quick-thinking professionals. Next time we're in town we would love to take you both to lunch..??????

  • Ramon Contreras
    ★★★★★ a year ago

    Angelli at the front desk greeted us as soon as we walked in and answered all our questions. Very professional.. other staff seemed friendly and all smiling. I am very confident and comfortable knowing my mother will be well taken care of here????

  • Pearl zzz
    ★★★★★ 11 months ago

    Ugh this place is very bad, many racial discrimination with the employees. Not allowed to sit in the hallway or patio, plus the break room is awful not in a good condition. I have gone here and heard how they talk to each other very rude ! Right now they have only 2 caregivers always in a rush. I wouldn't leave my parents here in their care I wouldn't recommend this place to anyone. A lot of the workers are leaving here.

  • David Rivas
    ★★★★★ 3 years ago

    My mother has lived here for nearly three years. This was her first living in this type of place. She has adjusted very well. The staff are friendly and work hard to take care of the residents. The food is good to very good. The only problem is see is that during meals it take a long time to get food the served and older people are not very patient. The serving staff need better carts. Their carts are two level and old. I think a three level cart would work better and more training of existing staff. The facility is very nice and very clean .

 

Other Information

Facility TypeResidential Care Elderly
OwnerBrookdale Senior Living - Legal
Facility AdministratorNicole Wentworth
Regional Office19
License StatusLicensed
Date Licensed1998-08-22
Date Closed0000-00-00
Date Of Last Visit2015-04-10
Inspection Visits3
Complaint Visits6
Other Visits7
Total Visits16
All Visit Dates04/10/2015, 03/25/2015, 03/13/2015, 03/13/2015, 09/28/2012, 06/06/2012, 06/06/2012, 11/15/2011, 06/22/2011, 06/22/2011, 06/22/2011, 04/19/2011, 03/09/2011, 09/14/2010, 08/19/2010, 08/18/2010
Inspection Visit Dates09/28/2012, 08/19/2010, 08/18/2010
Inspection Citation For Immediate Health Safety Or Rights Impact8
Inspection Citation For Potential Health Safety Or Rights Impact3
Other Visit Dates04/10/2015, 03/25/2015, 06/06/2012, 06/22/2011, 06/22/2011, 03/09/2011, 09/14/2010
Other Citation For Immediate Health Safety Or Rights Impact4
Other Citation For Potential Health Safety Or Rights Impact3
Complaint Citation For Immediate Health Safety Or Rights Impact4
Complaint Citation For Potential Health Safety Or Rights Impact2
Total Allegations16
Inconclusive Allegations7
Substantiated Allegations6
Unfounded Allegations3




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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